Job Title

Where Kids and Families are Always FirstMultiCare Mary Bridge Children's Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children's multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.FTE: 1.0 Shift: MID Schedule: Sa-Tu 1345-0015Position SummaryThe Imaging Services Representative is an incredible opportunity at MultiCare, responsible for the receiving of patients into imaging, coordination, and/or facilitation of patients through their imaging experience. You will use your excellent communication and interpersonal skills, strong organizational abilities and attention to detail and work with your team to ensure the most comprehensive and compassionate imaging care for patients.ResponsibilitiesGreets and assists patients, families, and healthcare providers in person and over the phone handling sensitive information with discretion and adherence with confidentiality standards.Confirms and or updates imaging appointments and provides information regarding imaging procedures to ensure optimal utilization of imaging resources. May schedule or register patients, location specificObtains prior imaging and reportsLiaises with radiologists, technologists, and other healthcare professionals to facilitate smooth imaging servicesMay assist technologists in moving patients from carts and wheelchairs to x-ray tables, transports patient's intra-facilityMay assist technologists during procedures, assisting in the positioning of a patient, cleaning room, stocking of suppliesAssists technologists in researching questions/concerns from physicians' offices, reviewing relevant information and documentsProvides administrative support such as data entry and managing correspondenceRequirementsHigh school diploma or equivalent; associate degree or related certification preferredPrevious experience in a medical office or customer service role using computer systems and software, including electronic medical records (EMR) systems, particularly within radiology or imaging services preferredWhy Mary Bridge Children's?Mission-driven:Partnering for healing and a healthy future for the patients and communities we serveAward-winning:Named 'Top Children's Hospital' for five years by the Leapfrog Group; physicians consistently named on 'Top Doctors' lists by Seattle Magazine, Seattle Met and the Tacoma News TribuneGrowing: New pediatric hospital facility and medical office building opening in 2026Leading research:MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trialsEmployee-centric:MultiCare is consistently ranked among