Job Title

Job Description Documentation Quality Analyst Job Description As a Documentation Quality Analyst, you will perform quality reviews of documentation developed by team members and evaluate writing based on compliance with documentation standards. You will independently provide training and feedback to colleagues to improve documentation quality and compliance with documentation standards. You will independently develop and maintain documentation standards as well as participate in initiatives to improve documentation quality, such as assisting with the on-boarding of new employees. Key Responsibilities u2022 Implement copy edit for technical training, evaluating content against style guides. u2022 Review learning assets for style guide adherence, writing style, writing quality and Section 508 and WCAG 2.0 compliance as they move through the production process. u2022 Develop templates or net new assets that comply with Section 508 and WCAG 2.0 requirements. u2022 Provide expertise in the application of technical writing standards for client training and learning content, including, but not limited to assessments, job aids, performance support, eLearning/CBT, ILT/vILT materials, source materials (e.g., Patient Data Profiles), and webinar assets. u2022 Collaborate with Quality Management team members to bring consistency to copy editing feedback across the team. u2022 Maintain relationships across various stakeholder groups to provide a unified process for content review, audit, and management. u2022 Collaborate with Quality Management team members to develop and maintain quality management standard operating procedures, work instructions, and documented processes. u2022 Prioritize work and level of effort against deadlines to ensure quality and timeliness of deliverables to the client. u2022 Create and deliver ongoing professional development sessions for a growing team. Required Skills u2022 Strong expertise in technical writing and copy editing, applying style guides and documentation standards. u2022 Familiar with the AP Style Guide. u2022 Practical evaluation and revision of content for clarity, consistency, and accuracy. u2022 Strong attention to detail in identifying errors or inconsistencies in written materials. u2022 Proficient in designing and maintaining documentation templates and assets that meet accessibility and organizational standards. u2022 Proficient in creating and maintaining standard operating procedures, work instructions, and documented quality processes. u2022 Proficient application of Section 508 and WCAG 2.0 accessibility requirements, including document remediation and template development. u2022 Proficient interpersonal and communication skills to build relationships with cross-functional teams, SME collaboration, and stakeholders. u2022 Proficient in facilitating a unified review and audit processes. u2022 Proficient in prioritizing workloads and managing multiple projects to meet deadlines and ensure timely delivery. Basic Qualifications u2022u2022 Bacheloru2019s Degree in Technical Communication, English, Instructional Design, or a related field or equivalent work experience. u2022 At least 4 years of combined related work experience and completed higher education, including: technical writing and copy-editing, preferably supporting learning solutions programs or health care information technology (HCIT) with a major healthcare organization or large-scale IT transformation project. u2022 Familiar with the AP Style Guide. u2022 Experience working in Agile sprints/teams preferred. u2022 Experience working in regulated or federal environments preferred. u2022 Must be U.S. citizen and be able to obtain a Public Trust clearance. u2022 Able to travel to customer sites if required. Responsibilities Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $25.48 to $60.63 per hour; from: $53,000 to $126,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 About Us Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. Thatu2019s why weu2019re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Weu2019re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteransu2019 status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.