Job Title

Company OverviewFoundation Building Materials (FBM)is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construction products and services to contractors and builders. Based in California, FBM has more than 7,000+ Employees and 400+ Locations across the United States and Canada. FBM's Core Values of Safety First, Customer Driven, Valuing Our People, Integrity and the Pursuit of Excellence form the foundation for an excellent Customer experience that is recognized across the industry.Position OverviewAt Foundation Building Materials (FBM), the Operations & Dispatch Manager plays a critical role in ensuring smooth, efficient, and safe branch operations. This hybrid leadership role combines key responsibilities of branch operations management with hands-on dispatch and logistics oversight to maximize service quality, profitability, and daily workflow efficiency. If you're a hands-on leader who thrives in a fast-paced environment, this is your opportunity to grow with a company that values hard work and dedication.Key ResponsibilitiesOperations & Efficiency Management Direct and coordinate overall operations to ensure maximum efficiency and cost-effectivenessPlan, develop, and implement operational policies across warehousing, transportation, and customer serviceDesign and manage a central dispatch system for improved logistics and workflowOutline and implement operational changes and continuous improvement initiativesMonitor and manage operating budgets for warehouse, manufacturing, and truckingDispatching & Logistics Coordination Schedule and dispatch delivery crews in a safe, efficient manner that maximizes productivity and profitability Maintain accurate communication of all delivery orders with warehouse and delivery teams Use and maintain DOT dispatch software to exceed compliance standardsConfirm addresses, materials, stocking conditions, and delivery requirements before trucks depart Provide direction to drivers when logistical or customer service issues arise Manage material accuracy/verification for each delivery truck and monitor labor cost efficiency Customer Relations & CommunicationMaintain communication with customers before, during, and after deliveries Develop strong relationships with new and existing customers Communicate delivery statuses to customers, sales teams, and management Escalate customer or delivery concerns to the Branch Manager Technology & Reporting Leverage technology to improve operational competitiveness and dispatch accuracyMaintain proficiency with Microsoft Office products and internal dispatch systems Support implementation of new tools to increase delivery accuracy and service quality Compliance, Facility & Resource Management Ensure trucking operations comply with DOT requirements Follow Occupational Safety and Health Administration (OSHA) regulations and company safety standards Oversee warehouse conditions, equipment, cleanliness, and storage efficiency Coordinate with purchasing and receiving to ensure accurate and timely material arrivalsMaintain communication with vendors regarding missing materials, back orders, or delivery challenges Maintain confidentiality regarding pricing, customer data, financial reports, and proprietary methods Miscellaneous Support our values in the stated areas of Safety, Customer Focus, Teamwork, integrity and being a Company of Choice for both employees and customersOther duties as assigned QualificationsBuilding materials product knowledge strongly preferred Bachelor’s degree in management or related field or equivalent experienceAt least 2+ years of management experience or leadership experienceStrong written and verbal communication skills; bilingual (Spanish) preferred Strong computer and data-entry skillsAbility to read maps and provide clear driving directions Strong organizational skills and ability to handle fast-paced scheduling demandsDemonstrated leadership abilities with a proactive mindset Effective interpersonal skills with customers, peers, and drivers Ability to work independently with limited oversight Reports ToBranch ManagerCompensationThe listed pay range reflects the expected base rate for this position; actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.BenefitsAt FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:MedicalDentalVisionHSA/ FSA plansVoluntary Life and Accidental Death & Dismemberment (AD&D) InsuranceCritical illness, Hospital Indemnity, Accident CoverageLegal Insurance PlanGenerous 401(k) plan with company matchA career path designed with you in mindEqual Opportunity EmployerFoundation Building Materials is an Equal Opportunity Employer and committed to providing equal employment opportunities to all individuals, including those with disabilities. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are based on business needs, job requirements, merit, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources job will be posted for at least 5 days, starting on the initial post date reflected above.