Job Title

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: u2022 Coordinates scheduling activities and services related to a patient's surgery or procedure at The Queenu2019s Medical Center (QMC) surgical services for assigned area. Works with providers, staff, other health care team members, and department facilities to ensure services are coordinated and provided appropriately to the patient. II. TYPICAL PHYSICAL DEMANDS: u2022 Finger dexterity, seeing, hearing, speaking. u2022 Frequent: sitting, reaching below shoulder level. u2022 Occasional: standing, walking, stooping/bending, twisting body, lifting, repetitive arm/hand motions, reaching at shoulder level. III. TYPICAL WORKING CONDITIONS: u2022 Not substantially subjected to adverse environmental conditions. u2022 Some exposure to communicable diseases. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: u2022 High school diploma or equivalent. u2022 Ability to perform 7,200 adjusted keystrokes per hour. B. EXPERIENCE: u2022 Two (2) years experience in scheduling perioperative cases/appointments or clerical experience in a healthcare related setting, preferably in a comparable hospital or outpatient setting. u2022 Experience to demonstrate: o Knowledge in scheduling, preferably in EPIC. o Knowledge of state and federal regulatory requirements related to reimbursement and patientu2019s rights and confidentiality, and access to services. o Ability to communicate effectively in English both orally, in writing, and understand verbal and written communications. o Ability to be accurate and attentive to detail. o Ability to problem solve, with strong analytical skills. o Excellent customer service skills. u2022 Knowledge of medical terminology. Equal Opportunity Employer/Disability/Vet