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Job Title


Claims Specialist I


Company : AON


Location : Fort Wayne, IN


Created : 2026-03-19


Job Type : Full Time


Job Description

Aon is looking for a Claims Specialist I We have an opportunity for a Claims Specialist to join our team K&K Insurance Group is a subsidiary of Aon. For 70 years, K&K has been recognized as the leading provider of sports, leisure, and entertainment insurance products. This is a hybrid role with the flexibility to work both virtually and two days per week at our Fort Wayne, IN office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Essential Job Functions: + Set up new losses- indexing, coding, initial coverage review + Process expense payments + Answering incoming calls + Process incoming mail + Provides status reports to Agents + Accurately takes loss notices over the phone + Digital filing of closed mail/files + Mail out deductible letters and maintain a system for follow-up every 30 days + Miscellaneous administrative support to unit as structured by unit manager + Manage priorities and work distribution Skills and experience that will lead to success: + Customer service experience + Self-motived, highly organized and detail oriented + Strong communication and listening skills + Ability to multi-task and time managementStrong analytical and problem-solving skills + Ability to work independently and work well with others in a team environmentProficient in Microsoft Office Suite Requirements: + Minimum of 1 year experience in customer service and office work Education: + High School diploma, college degree preferred How we support our colleagues: In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $30,000 to $40,000 annually. The actual salary will vary based on applicantu2019s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicantu2019s geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aonu2019s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. 2576572 Aon is looking for a Claims Specialist I We have an opportunity for a Claims Specialist to join our team K&K Insurance Group is a subsidiary of Aon. For 70 years, K&K has been recognized as the leading provider of sports, leisure, and entertainment insurance products. This is a hybrid role with the flexibility to work both virtually and two days per week at our Fort Wayne, IN office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Essential Job Functions: + Set up new losses- indexing, coding, initial coverage review + Process expense payments + Answering incoming calls + Process incoming mail + Provides status reports to Agents + Accurately takes loss notices over the phone + Digital filing of closed mail/files + Mail out deductible letters and maintain a system for follow-up every 30 days + Miscellaneous administrative support to unit as structured by unit manager + Manage priorities and work distribution Skills and experience that will lead to success: + Customer service experience + Self-motived, highly organized and detail oriented + Strong communication and listening skills + Ability to multi-task and time managementStrong analytical and problem-solving skills + Ability to work independently and work well with others in a team environmentProficient in Microsoft Office Suite Requirements: + Minimum of 1 year experience in customer service and office work Education: + High School diploma, college degree preferred How we support our colleagues: In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $30,000 to $40,000 annually. The actual salary will vary based on applicantu2019s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicantu2019s geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aonu2019s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.