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Job Title


Senior Insights Analyst (Product)


Company : American Express Global Business Travel


Location : Chicago, IL


Created : 2026-04-04


Job Type : Full Time


Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and u2013 through their work u2013 can make an impact on our industry. Weu2019re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Join Amex GBT's dynamic Decision Analytics team as a Senior Data Insight Analyst u2014a role designed for ambitious, product-minded professionals ready to make an immediate impact. In this position, you'll leverage advanced analytical techniques to drive strategic decisions across our digital platform, directly influencing how millions of business travellers experience our services. What You'll Do u2022 Drive Product growth and improvement through strategic insight and recommendations u2013 Lead analytical initiatives that help product teams to deliver the best-in-class user experiences, utilizing industry-leading web analytics tools such as Adobe Analytics to unlock user behavior insights and transform data into strategic recommendations that accelerate product success. u2022 Tell stories with data that move leaders u2013 Master the art of data storytelling, translating complex analyses into clear, compelling narratives that inspire action across all levels of the organizationu2014from product teams to C-suite executives. u2022 Architect the customer experience u2013 Design sophisticated analyses and predictive models that identify and prioritize critical moments in the customer journey, enabling smarter product decisions and measurable improvements to how travelers interact with our platform. u2022 Partner with product teams on what matters most u2013 Collaborate closely with Product and Engineering to deliver both strategic insights and the operational reporting they need to move fast and stay focused on high-impact work. u2022 Champion continuous improvement u2013 Spot opportunities for operational optimization, take ownership of identifying and prioritizing improvements, and drive implementation that delivers real business value. What Weu2019re Looking For : u2022 Strong analytical foundation u2013 Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Physical Sciences, or a related field with demonstrated expertise in data analytics. u2022 Advanced technical skills u2013 Fluency in SQL (writing complex multi-table joins, optimizing queries for performance, debugging and troubleshooting independently), proficiency in Python or R (data exploration, analysis, and visualization) and experience with Adobe Analytics (using web analytics data and providing tagging specs to capture user behavior) u2022 Proven track record u2013 6+ years of professional experience in relevant business environments such as B2B SaaS, data consultancy, or similar data-driven organizations. u2022 Exceptional communication skills u2013 Ability to articulate complex analyses clearly through written reports, presentations, and compelling data storytelling across diverse audiences. u2022 Thrives in dynamic environments u2013 Comfortable navigating fast-paced settings, ambiguity, and shifting priorities while maintaining focus on delivering results. u2022 Detail-oriented and results-driven u2013 Sharp analytical mindset paired with meticulous attention to detail and unwavering commitment to business outcomes. u2022 Bonus qualifications u2013 Experience in the travel industry or product analytics is a plus. Location Chicago, IL (Hybrid) Location Chicago, Illinois, United States The US national base salary range for this position is from $109,200.00 - $202,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidateu2019s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for awards under our Equity Incentive Plan. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance ( The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. + Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. + Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + And much more All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here (Disclosures in Accordance with the LA County Fair Chance Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (. What if I donu2019t meet every requirement? If youu2019re passionate about our mission and believe youu2019d be a phenomenal addition to our team, donu2019t worry about u201cchecking every box;