Job Title

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When youu2019re on our team, youu2019re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and weu2019ll give it right back. Sound pretty sweet? Then come join us Job Description As a Trek Service Technician/Advisor, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. Youu2019ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike Youu2019ll also be the first to have your hands on brand new models before they hit the sales floor. Most importantly, youu2019ll build relationships with people who trust you to keep their gear running flawlessly. This role closely supports the Service Manager. When the Service Manager is not available, you are the face of the department to customers. Weu2019re looking for a teammate with stellar customer service chops and a willingness to learn. Because youu2019ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving. What youu2019ll bring to the team + Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task + Fantastic hospitalityu2014a warm, approachable manner, great listening skills, and a drive to help in any way you canu2014even on the toughest, busiest days + Top-notch communication skills + Impressive attention to detail and a love for tinkering u2018til you figure it out + Eagerness to learn the ins and outs of servicing bicycles + A desire to continually learn proper service methods and new technologies Trek Benefits: u2022 Flexible and fun company cultureu2022 401(k) with match and Employee Stock Ownership Plans (ESOP)u2022 Employee discounts on all productu2022 Deep partner retail discounts We are an Equal Employment Opportunity (u201cEEOu201d) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links:E-Verify Participation Poster: English / Spanish (E-Verify Right to Work Poster: English ( Spanish (