Job Title

When you join the growing BILH team, you're not just taking a job, youu2019re making a difference in peopleu2019s lives. The Administrative Coordinator provides comprehensive administrative and operational support to the Nursing Professional Practice and Nursing Education department. This role is essential to the effective coordination of nursing orientation, education programs, competency initiatives, and onboarding processes. The Administrative Coordinator ensures smooth day-to-day operations, allowing nursing leaders, educators, and clinical specialists to focus on education delivery, clinical integration, and professional practice excellence. Job Description: DUTIES AND RESPONSIBILITIES: A. Department Specific u2022 Provides administrative and operational support to the Nursing Professional Practice and Education team. u2022 Maintains flexibility in scheduling to support orientation, education programs, and competency events. u2022 Maintains ongoing communication with the Manager of Professional Development & Nursing Education, educators, and nursing leadership. u2022 Functions as a central point of coordination for education-related logistics and inquiries. B. Education & Orientation Coordination u2022 Coordinates scheduling for monthly nursing orientation, education classes, workshops, and competency events. u2022 Manages class registration, rosters, attendance tracking, and waitlists. u2022 Books rooms and coordinates space, equipment, and supply needs for education sessions. u2022 Prepares and distributes education materials and agendas as needed. u2022 Provides logistical support during orientation and large education events. C. Learning Management System Support u2022 Assists with managing and coordinating nursing education courses within the learning management system. u2022 Supports course enrollment, tracking of completion, and reporting for required education. D. Administrative and Onboarding Support u2022 Submits and tracks IT access tickets related to new hires, role changes, and education access. u2022 Coordinates with Human Resources regarding onboarding requirements, education timelines, and compliance tracking. u2022 Assists with preparation of reports, spreadsheets, and tracking tools related to education and orientation. u2022 Maintains department files, documentation, and records in accordance with hospital policy. E. Communication & Customer Support u2022 Serves as a primary point of contact for nursing staff regarding education scheduling and registration questions. u2022 Responds to inquiries in a timely, professional, and customer-focused manner. u2022 Communicates effectively with educators, nurse managers, HR, IT, and other departments to ensure coordination of education activities. ADDITIONAL REQUIREMENTS: u2022 Performs all duties in accordance with applicable laws, regulations, hospital policies, and performance standards. u2022 Maintains confidentiality of employee and education records. u2022 May be required to perform related duties during high-volume onboarding periods or emergency situations as designated by leadership. Required Qualifications u2022 Associateu2019s degree or equivalent experience u2022 2+ years of administrative or clerical experience, preferably in healthcare, education, or hospital-based departments u2022 Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines u2022 Excellent written and verbal communication skills u2022 Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) u2022 Experience scheduling meetings, classes, and events, including coordination with multiple stakeholders u2022 Ability to maintain confidential information (HIPAA awareness strongly preferred) u2022 Detail-oriented with accurate data entry and record maintenance skills u2022 Customer-service mindset when interacting with nursing staff, educators, leaders, and external partners Preferred Qualifications u2022 Associate or bacheloru2019s degree in business, healthcare administration, or related field u2022 Experience in a hospital or academic medical center u2022 Familiarity with: o Learning management systems (LMS) (e.g., HealthStream) o Credentialing, competency tracking, or continuing education documentation o Shared governance or nursing education programs u2022 Experience supporting orientation, onboarding, or professional development programs u2022 Basic knowledge of nursing education standards, regulatory requirements, or accreditation processes (e.g., CE documentation) Key Competencies u2022 Professional demeanor in a clinical education environment u2022 Ability to work independently and as part of an interprofessional team u2022 Adaptability in a fast-paced healthcare setting u2022 Problem-solving and follow-through u2022 Strong attention to detail and accuracy Pay Range: $28,891.20 USD - $38,887.68 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled