Job Title

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Security Manager Sr within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Denver, CO; Birmingham, AL; or Phoenix, AZ. Manager u2013 Technical Insider Threat & Employee Investigative Services Line of Business Enterprise Information Security (EIS) / Global Security ________________________________________ Job Description Summary The Manager of the Technical Insider Threat Team and Employee Investigative Services Group is responsible for leading PNCu2019s enterprise insider threat detection, investigation, and response program, with a specific focus on technical insider threat, employee misconduct with a cyber nexus, and insider fraud investigations. This role drives the integration of technical monitoring, behavioral analytics, investigative rigor, and cross functional coordination to protect PNC from malicious, negligent, and compromised insider activity. The role serves as a key liaison between Cybersecurity, Human Resources, Legal, Compliance, Fraud, and Corporate Investigations, ensuring insider risk is identified early, investigated appropriately, and mitigated in accordance with PNC policy, regulatory expectations, legal requirements, and financial crime reporting obligations, including Suspicious Activity Reporting (SAR). ________________________________________ Key Responsibilities Program Leadership & Strategy u2022 Lead PNCu2019s Technical Insider Threat Program, including detection, investigation, remediation, and continuous improvement u2022 Manage Employee Investigative Services activities related to insider fraud, misuse of systems, data exfiltration, and policy violations with a technical or cyber component u2022 Establish and maintain insider threat operating models, governance, metrics, and reporting u2022 Ensure alignment with NIST, Zero Trust, and regulatory guidance applicable to insider risk Detection & Monitoring u2022 Oversee technical monitoring capabilities u2022 Partner with GSFC/SOC to operationalize insider threat detections and escalation workflows u2022 Continuously evaluate detection efficacy and reduce false positives Investigations & Response u2022 Direct and oversee complex insider investigations, including potential fraud, sabotage, data theft, and policy violations u2022 Ensure investigations are documented, defensible, and compliant with HR, Legal, Compliance, and regulatory standards u2022 Coordinate evidence preservation, chain of custody, and forensic support u2022 Support disciplinary actions, terminations, and referrals as appropriate Insider Fraud Oversight u2022 Lead investigations related to employee driven fraud involving systems misuse, payment manipulation, data access abuse, or collusion u2022 Partner with Fraud Risk Management, Ethics Office, Compliance, and Corporate Investigations on insider fraud matters u2022 Assess investigative findings for SAR reportability and support the preparation, review, and escalation of SARs involving insider activity, in coordination with Compliance and AML partners u2022 Identify trends and systemic control gaps contributing to insider fraud risk Cross Functional Collaboration u2022 Act as a trusted partner to: o Human Resources & Employee Relations o Legal & Privacy o Compliance & Risk Management o Fraud Risk Management / AML o Audit and Regulatory Affairs u2022 Support internal audits, regulatory exams, and management responses related to insider threat, employee investigations, and SAR governance People Management u2022 Lead and develop a team of insider threat analysts and investigators u2022 Set priorities, manage workload, and ensure staff are trained on investigative, technical, legal, and SAR related requirements u2022 Foster a culture of confidentiality, professionalism, and risk awareness Reporting & Governance u2022 Produce executive level metrics, dashboards, and briefings for senior leadership u2022 Maintain insider threat KPIs and trend analysis u2022 Contribute to policy development and updates related to employee monitoring, investigations, and insider related SAR processes ________________________________________ Qualifications Required u2022 Bacheloru2019s degree in Cybersecurity, Information Systems, Forensics, Criminal Justice, or equivalent experience u2022 7+ years of experience in: o Cybersecurity, threat intelligence, insider threat, fraud investigations, digital forensics, or financial crime investigations u2022 3+ years of people management or program leadership experience u2022 Demonstrated experience leading internal investigations involving employees, including insider fraud u2022 Experience supporting or participating in Suspicious Activity Report (SAR) evaluations, filings, or narratives related to insider activity or fraud Strong understanding of: o Insider threat methodologies and frameworks o User behavior analytics and security telemetry o Fraud schemes involving internal access u2022 Proven ability to navigate sensitive matters with discretion, sound judgment, and regulatory awareness Preferred u2022 Experience in financial services or other highly regulated environments u2022 Familiarity with AML, SAR regulatory requirements, employment law, privacy considerations, and regulatory expectations u2022 Certifications such as: o CISSP, CISM, GCIA, GCED, CFE, or similar u2022 Experience working with HR, Legal, Compliance, and AML functions on employee investigations u2022 Exposure to LLM/AI chatbot abuse or emerging insider risk vectors ________________________________________ Competencies u2022 Strong investigative and analytical skills u2022 Executive communication and briefing capability u2022 Ability to balance security, privacy, employee trust, and regulatory obligations u2022 Sound decision making under sensitive circumstances u2022 Leadership, influence, and cross organizational collaboration ________________________________________ PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Manages multiple teams focused on maintaining confidentiality, integrity, and availability of data, systems, and networks. + Responsible for management and oversight of applicable security technology products for network, systems and data. + Develops, implements and enhances policies and procedures to improve the operation and effectiveness of the organization. + Provides technical and professional advice or knowledge regarding various administrative areas of responsibility. + Oversees and manages administrative staff. Provides professional and personal growth and development to individuals as appropriate. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: + Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. + Live the Values - Role models our values with transparency and courage. + Enable Change - Takes action to drive change and innovation that will transform our business. + Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. + Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies Competencies Information Assurance, Information Security Audits, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, Knowledge of Organization, Planning: Tactical, Strategic Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $100,000.00 u2013 $238,050.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 03/25/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say