Job Title

We are seeking a friendly, enthusiastic, and guest-focused individual to join our team as a Full-Time Front Desk Agent at Mauna Lani Point located in Kamuela, Hawaii. CoralTree Hospitality is recognized as the outstanding choice in managing premium and luxury residential resorts, vacation homes and hotels; defined by people with genuine purpose, pride, and sense of place.Hourly Pay rate: $22.90As a valued member of our team, you'll receive a comprehensive benefits package that includes:Up to 24 days of Paid Time Off (PTO) that can be used immediatelyGroup Medical through HMSA, Dental, Vision, Life Insurance, and Disability Benefits401(k) Retirement Savings Plan with a generous company matchPaid Parental LeaveEmployee Assistance ProgramFive complimentary room nights at CoralTree Hospitality Group propertiesUnlimited Friends and Family receive discounted rates at CoralTree Hospitality Group propertiesAccess to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!The Front Desk Agent is responsible for the guest registration process and communication of property services. They establish positive, initial contact with our homeowners and guests to ensure their expectations are exceeded during the check-in and check-out process.1 to 2 years prior experience in front desk functions at hotel/resort preferredEffective verbal and written communication skills requiredComputer literate and ability to be trained on operational systemsEfficiently manage the check-in and check-out process with accuracyProfessional and polite phone etiquitteAbility to perform job functions with attention to detailConfidently able to work well with team membersA true desire to satisfy the needs of othersAbility to uphold resort policies and procedures to ensure the safety and comfort of all guestsFlexibility for scheduling needs