Job Title

DESCRIPTION The Receptionist is often the first point of contact for the organization and plays a key role in creating a welcoming, professional experience for visitors, callers, and team members. This position manages front-desk operations, routes inquiries appropriately, and provides administrative support to ensure efficient day-to-day office flow. RESPONSIBILITIES + Answer, screen, and route incoming calls professionally; provide basic information when appropriate. + Greet and assist incoming guests; maintain a welcoming front-desk experience. + Receive and distribute incoming faxes and shipments; coordinate delivery logging and storage as needed. + Provide general administrative, clerical, and typing support. + Maintain visitor logs/guest book and keep visitor information current. + Issue security passes as needed and follow building security protocols. + Maintain office directory and assist with conference room scheduling. + Complete special assignments and other duties as assigned. QUALIFICATIONS Education + High school diploma or GED (preferred) Experience + Prior receptionist, front-desk, or administrative/secretarial experience (preferred) Knowledge, Skills & Abilities + Strong verbal communication skills with a pleasant, professional phone presence + Ability to communicate effectively and professionally with visitors, callers, and team members + Proficiency using common office equipment and technology (computer, printer, copier, fax machine, telephone, and calculator) + Consistently presents a friendly, polished, and professional image + Demonstrated ability to organize, multitask, prioritize, and work effectively under pressure + Working knowledge of administrative and clerical procedures + Proficiency with computers and Microsoft Office, including Outlook Physical Requirements + Vision sufficient to perform computer-based work and review printed materials + Walking, bending, stooping, kneeling, lifting up to 25lbs Work Environment + Primarily indoor office setting + Frequent face-to-face interaction with visitors and staff + Works closely with others and as part of a team Mental/Reasoning Requirements + Basic reading comprehension + Basic math skills #DiscoverYourPath ABOUT US CROSSMARK is a part of Acosta Group u2013 a collective of the industryu2019s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters mostu2014in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environmentu2014both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strengthu2014it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact . Be sure to include