Adecco is assisting Kentucky Dam Village State Resort Park in Gilbertsville, KY to fill several Hotel Front Desk Clerk positions. This is an immediate fill, seasonal opportunity. Our team is made up of people who are hard-working, energetic, and passionate about what they do As a resort front desk associate, you are what makes the guestu2019s stay an experience of a lifetime. Pay Rate: $14.00 Weekly Pay Hours: Varies u2013 Front Desk is open 24 hours Responsibilities: u00b7 Promptly greet guests in a friendly and professional manner. u00b7 guest registration process, issue unit keys, and provide resort information and area attractions details and directions. u00b7 Accurately process all cash and credit card transactions in accordance with established procedures. u00b7 Balance all cash receipts and work performed during shift and perform a bucket check on shift, post all guest charges, complete cashier, and other reports, preparing deposit, and counting/securing of assigned bank. u00b7 Complete check-out procedures, compute bills, verify that the correct charges and credits are posted to the corresponding guest folio, collect payment, and makes changes as required. u00b7 May routinely reserve and confirm guest reservations for individuals and/or groups that are requested, process cancellations, revisions, and information updates on changes. u00b7 Make pre-arrival informational calls to booked incoming guests, confirm, and cancel reservations for guests and answer a variety of questions for guests pertaining to their reservations. u00b7 Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Qualifications: u00b7 Excellent organizational skills required u00b7 Excellent communication skills u00b7 Acquires job skills and learns policies and procedures to complete routine tasks u00b7 Ability to read and comprehend routine instructions, short correspondence, and memos u00b7 Ability to give high priority to customer service u00b7 Ability to solve problems with a minimum of supervision u00b7 Basic office skills helpful including basic math, proper cash handling procedures u00b7 Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff u00b7 Ability to multi-task and work in a fast-paced environment u00b7 Must be people oriented and able to work independently or with others as needed u00b7 PC Skills and Knowledge u00b7 Ability to use basic office equipment including Fax, copier, printers u00b7 Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard u00b7 Must be able to stand for an extended period, up to 6-8 hours a day Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for this Hotel Front Desk Clerk job at Kentucky Dam Village State Resort Park in Gilbertsville, KY or you can visit our website to search for other opportunities that are currently available. _Equal Opportunity Employer/Veterans/Disabled._ Pay Details: $14.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Title
Front Desk Clerk