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JOB REQUIREMENTS: Description Are you passionate about hospitality andeager to work for the most recognized name in the industry? Do youaspire to grow your career at a premier hotel in downtown Milwaukee? Ifso, the Hilton Milwaukee is the perfect place for you We are seeking adedicated Guest Experience Agent to join our dynamic team and contributeto the exceptional guest experience we're known for. As a GuestExperience Agent you will greet our guests and welcome them to returnfor future stays, while providing them with prompt and courteousservice. Our Guest Experience Agent works as our guest's liaison,delivering their requests to the appropriate department, resulting incomplete guest satisfaction. There's no better time to join us as theHilton Milwaukee is just completing a $40 million renovation. Thisextensive transformation elevated our guest rooms, event spaces, andgrand lobby to reflect a new era of modern elegance. Connected to thenewly expanded Baird Center, the Hilton Milwaukee is not only thecity's largest hotel but also a historic gem. Built in 1927 as theSchroeder Hotel, we offer 554 beautifully appointed guest rooms and over34,000 square feet of flexible meeting space. Our commitment toinnovation, exceptional service, and timeless style ensures ourcontinued reputation as Milwaukee's premier meeting and conventiondestination. If you're passionate about hospitality and ready to make alasting impact, we invite you to become part of our team and shape thefuture of the Hilton Milwaukee. What you will be doing? Greet andwelcome guests as they arrive at the hotel. Answer calls and acting asan ambassador of the hotel by providing information about localattractions, Hilton Milwaukee history, hotel amenities and serviceswhile fulfilling any special requests. Coordinate any necessary supportfrom other departments and/or managers while using a clear,understandable speaking voice, exercising judgment, providing solutionsand options. Take room service orders, coordinating amenity deliveriesand ensuring prompt and accurate service. Fulfill VIP and specialrequests for products and services. Partner with other key guest servicemembers including; bell services, valet, front desk, concierge, roomservice, restaurants, engineering, housekeeping and events. Maintaingreat service with an eager