Job Title

DescriptionThe Telecom Business Development Manager will be responsible for providing tailored value propositions for Telco customer journey modernization leveraging GenerativeAI, Agentic AI, 1P/3P contact center solutions and GSI/ISV partners. The role requires understanding industry challenges for the consumer and business customer journey. The role is expected to deliver business outcome driven propositions along with solutions for customer in personalization, contact center modernization and substantial improvement in engagement with customers. Key job responsibilities Engage with senior Telecom CX executives and Contact Center leaders to create baseline, gap assessment and To-be state. Understand and communicate Telecom Enterprise architecture and Telephony integration. Run EBCu2019s and business engagements for Contact center domain Knowledge in Generative AI & Agentic AI capabilities Transform telecom contact centers. About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.Basic Qualifications- 6+ years of solving problems with technology in the Telecommunications industry experience - 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience - 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience - Experience developing strategies that influence leadership decisions at the organizational level - Experience explaining complex technical concepts to various business and technical audiencesPreferred Qualifications- Experience interpreting data and making business recommendations - Experience identifying, negotiating, and executing complex legal agreements - Proficient in at least 2 of the Contact center solutions - Amazon Connect, Genesys, Avaya, Nice, Google CCAI etc Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Dallas - 147,900.00 - 200,100.00 USD annually