Job Title

At Athletico, we believe in the power of support - because a little help can lead to extraordinary achievements. Physical therapy isnt just about recovery ; its about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own. Our mission is simple yet powerful: Extraordinary people improving lives. Position Summary: The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES). Benefits offered with this part-time position: - Commuter: Pre-Tax Transit and Parking - Retirement 401(k) (for 21+) w/ Per-Pay Company Match - SoFi Financial Wellness Tools and Loan Resources - HUSK Fitness Resources and Gym Discounts - Home, Auto, and Pet Insurance - KinderCare Discount - Employee Assistance Program (EAP) - Employee Discount Program - Bereavement Time Off and Resources (part-time and full-time employees) - Learn more by checking out our 2026 Athletico's Benefits Summary . Essential Duties and Responsibilities: *The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.* Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.