Job Title

Adoorn is reimagining the front of the home — starting with the mailbox. We design elevated, durable, design-forward products that make it effortless to upgrade curb appeal.As we scale across DTC, Amazon, and brick-and-mortar retail, operational excellence across every sales channel is critical to our growth.When Adoorn closes a new retail partnership — whether that’s Walmart, Ace Hardware, or another major retailer — this role owns everything that happens next. You are the operational lead responsible for getting the brand fully set up inside that retailer’s ecosystem: vendor compliance, item setup, routing guides, portal onboarding, EDI coordination, and making sure product is ready to ship and receive at the retailer from day one.Simultaneously, you own the accuracy and consistency of Adoorn’s product presence across all selling platforms — Shopify, Amazon, Walmart.com, and any additional retail or marketplace channels. You ensure listings are complete, cohesive, and operationally live.This is a commerce operations and retail vendor management role for someone who thrives in the details of channel execution.Retail Vendor Onboarding & ComplianceOwn the full vendor setup lifecycle for new retail partners from executed agreement through first purchase order with zero handholding requiredNavigate retailer vendor portals (Walmart Seller Center, and others) to complete all required item setup, vendor registration, and compliance documentationObtain, interpret, and execute retailer routing guides, labeling requirements, and compliance manualsCoordinate EDI setup and testing with internal Operations and 3PL/logistics partners to ensure clean order flowSubmit and manage item setup forms, UPC/barcode submissions, and product data sheets to retailer systemsTrack all onboarding milestones and flag risks before they impact launch timelinesMaintain a vendor compliance library across all active retail partners — keeping routing guides, compliance requirements, and contact directories currentPlatform & Listing ManagementOwn product listing accuracy and consistency across Shopify, Amazon Seller Central, Walmart Seller Center, and all retail portalsEnsure all listings include complete, correct, and cohesive product data: titles, descriptions, images, pricing, specifications, and inventory alignmentExecute new product launches across platforms, coordinating with internal teams to meet all channel go-live requirementsManage ongoing listing updates for assortment changes, pricing adjustments, and promotional configurationsIdentify and resolve listing errors, suppressed ASINs, compliance flags, and content gaps proactivelySKU & Inventory CoordinationManage SKU setup and maintenance across internal systems and all external channel platformsEnsure alignment between sales agreements, purchase orders, inventory availability, and platform listingsPartner with Operations to prevent oversells, stockouts, and setup errors that could delay or disrupt order flowMonitor item-level discrepancies and resolve issues that impact fulfillment or channel performanceCross-Functional Channel ExecutionServe as the operational point of contact for Sales and Operations during new account setup and ongoing channel managementExecute promotions, pricing changes, and product updates across all active platforms with accuracy and speedTrack and resolve platform-specific operational issues before they escalate to sales or fulfillment disruptionsMaintain organized records of all channel setups, compliance requirements, and vendor communicationsRequired3-5 years of experience in retail vendor management, commerce operations, or marketplace management.Hands-on experience in all three platforms: Shopify, Amazon Seller Central, and Walmart Seller CenterDemonstrated experience completing retail vendor onboarding and navigating retailer compliance requirements (routing guides, item setup, labeling)Strong attention to detail and the ability to manage multiple parallel onboarding tracks without errorsComfortable working cross-functionally with Operations, Sales, and Marketing; clear communicator who flags risks earlyProcess-oriented and self-sufficient — able to pick up a retailer’s vendor guide and execute without step-by-step directionPreferredExperience with EDI setup and coordination with 3PL or logistics partnersFamiliarity with additional retailer portals (Ace Hardware, Home Depot, Target, etc.)Experience with inventory or order management systemsProficiency in Excel/Google Sheets for SKU management and channel reportingWhat Success Looks LikeNew retail partners are fully onboarded and operationally live on time, with zero compliance chargebacks or setup errorsProduct listings are accurate, complete, and consistent across all platforms at all timesAdoorn’s vendor compliance across all active retailer relationships is proactively maintained.When a new account is won, you take the handoff and run — with minimal direction and maximum accountabilityThe expected salary range for this position is $60,000-$70,000 per year. Actual compensation will be determined based on relevant experience, skills, and demonstrated expertise.Medical, dental, and vision insurancePaid time off (PTO), sick time, and company holidaysLife and disability insuranceEmployee assistance program (EAP)Professional development and career growth opportunities#IND1