Job Title

Job Description The role of the AAA Implementation team member is to provide technical implementation services to support the evolution and ongoing support of the AAA infrasture to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, governance and change management policies set forth by the firm. While the role primarily has an implementation and validation engineering focus, a strong understanding of design engineering concepts is required. u2022u2003Attends Project Meetings as needed. u2022u2003Creates change documents and changes u2022u2003Scheduling of the changes with the assigned engineer u2022u2003Representing change records (CRQs) on various calls u2022u2003Representing on regional pre-CAB Weekly u2022u2003Socializing changes to the other peer teams regionally so they can represent changes in region. u2022u2003Following up with Testers / Testing Coordination for all Changes u2022u2003Ensuring Peer Reviews are attached to CRQs / Chasing Approvals u2022u2003AAA weekly internal change calls u2013 weekly u2022u2003Attends various change review calls u2022u2003Reviews test plans and results, ability to assist in driving to root cause. u2022u2003Collaborate with other internal/external Bank teams such as Operations, Engineering, and requestors on core design requirements/standards and risk assessment. u2022u2003Leverage designated tools and resources to create NCDs that will drive implementation during a pre-approved change window as necessary. u2022u2003Ensure initiativeschanges are well defined with success criteria, ownership, and realistic but firm schedules. u2022u2003Ensures change documents are peer reviewed are approved. u2022u2003Coordinates with other teams for change knowledge transfer u2022u2003Rehearse changes in the lab. u2022u2003Works during weekends to implement changes. Low risk changes can be performed during the week. u2022u2003Ensures no risks are associated to the change. u2022u2003Ensures changes are user acceptance tested and authentication logs are successful after post implementation. u2022u2003Will need extensive knowledge on AAA, ISE and Clearpass environments. u2022u2003Works with release managers to create changes. u2022u2003Coordinates with vendors during changes if devices need to be swapped or any type of datacenter local onsite support is needed. u2022u2003Validates changes via working with users as part of user acceptance testing. u2022u2003Validates changes via creation and implementation of test plans (manual and automated) u2022u2003Validates changes via verification of logs and test results. u2022u2003Building, updating and sending Change Communication templates for the weekends changes u2022u2003Update Schedule as changes are completed and new work orders are added u2022u2003Run change bridges and handling the CRQ communications as needed u2022u2003Create work orders and other requests to engage Blackbox and device, firewall and IP services updates We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements The role of the Authentication, Authorization and Accounting (AAA) Implementation member is to provide technical implementation services to support the evolution and ongoing support of the AAA environment in response to projects (all types), upgrades, service and feature enhancements and for remediation/break-fix services they work closely with Program and Project Managers and other support and service providers.. The work is always in alignment to the current and approved architectural, roadmaps, technology standards and templates, process, governance and change management policies set forth by the firm. AAA is part of the control for wired, wireless, device access and re, mote users. Ability to work as part of a team as well as individually depending on project. While the role primarily has an implementation and validation engineering focus, a strong understanding of AAA policy, posture, protocols and cluster deployment and maintenance concepts are required. They also need to forecast the delivery and track of multi-phase work against change and release calendar(s). They need to fully understand and adhere to the bank change processes. They must be mindful of how their role impacts the firmu2019s business and reputation. Concepts such as driving value, always delivering quality, keeping commitments, being on-time and under-budget, effective and detailed communications. Managing time is critical, developing and managing tasks efficiently is the key to success. This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success change, the department and the firm at large. Familiarity with working in regulated and/or large global enterprises is a plus. Key Technology areas of focus for the role include: Clearpass, Stealthwatch, ICE, AAA, SPLUNK, load balancing, Excel, MS Project, captive portals, NA3RC, automation, network configuration, automation, certificates, cluster build, upgrade and configuration.