Job Title

Description We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will play a vital part in ensuring a seamless and positive experience for patients and visitors by managing essential administrative and front-desk tasks. This is a Contract to permanent position, offering the opportunity to transition into a long-term role in a dynamic healthcare setting. Responsibilities: u2022 Greet patients and visitors warmly, fostering a welcoming and attentive environment. u2022 Handle patient registration processes, including verifying insurance details and updating records accurately. u2022 Schedule and confirm patient appointments while managing follow-up communications efficiently. u2022 Process payments and manage co-pays, ensuring all daily financial transactions are accurate and balanced. u2022 Collaborate with clinical and administrative teams to streamline patient flow and improve overall service. u2022 Maintain strict adherence to confidentiality policies to ensure the privacy and security of patient information. u2022 Respond to patient questions and concerns with empathy, escalating issues to the appropriate team members when necessary. u2022 Monitor and manage patient data to ensure compliance with healthcare regulations and standards. u2022 Provide general information and assistance to patients, ensuring their needs are met promptly and courteously. Requirements u2022 Proven experience in patient registration, scheduling, or related administrative roles within a healthcare setting. u2022 Strong understanding of medical insurance verification processes and procedures. u2022 Excellent communication and interpersonal skills to interact effectively with patients, visitors, and healthcare staff. u2022 High level of attention to detail and accuracy, particularly in data entry and record management. u2022 Ability to handle sensitive information with discretion and maintain patient confidentiality. u2022 Proficient in using scheduling and registration software, as well as basic office applications. u2022 Strong organizational and multitasking skills to manage a fast-paced work environment. u2022 Empathy and a patient-focused attitude to provide exceptional customer service. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.