Job Title

Salary Range: $17.00 per hour NOTE: The hourly rate is a fixed entry rate for this position and applies to all new hires. While our system may display a pay range, this roleu2019s starting rate is non-negotiable. Future pay increases are determined by performance, growth, and time in role, in accordance with our compensation policy. Overview: As a Retail Sales Associate, you'll play a vital role in creating an inviting and inspiring experience for every Wayfair customer. Youu2019ll actively support customers throughout their shopping journey, from answering questions and placing orders to handling returns and solving issues with empathy and precision. Youu2019ll thrive in a proactive sales environment, building personalized connections, boosting store performance, and turning first-time shoppers into loyal customers. If you're passionate about delivering top-tier service and love fast-paced, collaborative work, this role offers a great opportunity to grow with a brand redefining the future of home retail. What Does a Retail Sales Associate Do? + ?ufe0f Engage and Connect with Customers: Build meaningful relationships by asking thoughtful questions to understand each customer's needs and style preferences. + u23f0 Demonstrate Reliability: Show up ready to work, on time, every shift. Communicate proactively about any unexpected absences or challenges. + ? Always Be Selling (ABS): Approach every customer as a new sales opportunity. Educate them on purchase options through POS systems, the Wayfair app, quotes, or online tools. + Provide Product Expertise: Share tailored recommendations using your knowledge of Wayfairu2019s in-store and endless aisle offerings. + Support Operational Excellence: Help with carry-outs, curbside pickups, cancellations, cart retrieval, and product returns while keeping the store clean and organized. + u26a1 Adapt to a Fast-Paced Environment: Stay agile and energized amid frequent product, promotion, and operational changes. + Collaborate Effectively: Contribute to store success through replenishment, backfills, floor sets, and sharing fresh ideas. + ? Deliver Exceptional Service: Provide personalized support and proactive solutions that make Wayfair a go-to shopping destination. + Operate as u201cOne Teamu201d: You will support Wayfairu2019s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods. Youu2019ll Thrive in This Role if You Have: + Selling & Service Experience: 1+ year of experience in retail sales or customer-facing roles. Experience in interior design or specialty sales is a plus. + ? Open Availability: Willingness to work nights, weekends, and holidays based on business needs. + ? Technical Proficiency: Comfortable using mobile devices, store apps, inventory tools, and POS systems. + ? Core Competencies: Strong sales instincts combined with great communication, organization, and relationship-building skills. + u23f1ufe0f Time Management & Multitasking: Ability to juggle multiple customers or tasks at once while staying focused and accurate.u200b Additional Physical and Environmental Requirements: + ? Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling. + Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day. + ? Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment. + ? Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus. + ?ufe0f Temperature Flexibility: Comfortable in environments with varying temperature conditions. + ? Noise Tolerance: Occasional exposure to moderate noise levels and physical activity. + u26a0ufe0f Safety Awareness: Minimal exposure to workplace or environmental hazardsu2014must adhere to all safety protocols. What are the Benefits? + ? Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases. + ? Career Growth: Access professional development and advancement opportunities to help you grow with us. + Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day. + ? Time to Recharge: Start accruing paid time off immediatelyu2014because work-life balance matters. + ? 401(k) with Company Match: Weu2019ll match up to 4% to help you plan for your future. + ? Tuition Reimbursement: Eligible after 6 months of employmentu2014learn, grow, and get support along the way. + ? Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family. + u2728 And So Much More: Weu2019ve got more good stuff where that came from NOTE: Our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here (. About Wayfair Inc. Wayfair is one of the worldu2019s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, weu2019re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If youu2019re looking for rapid growth, constant learning, and dynamic challenges, then youu2019ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. Weu2019re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair u2013 and world u2013 for all. Every voice, every perspective matters. Thatu2019s why weu2019re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice (If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at .