Job Title

Administrative Officer Wage: $31.00/ hour 2-3 years of data center center security experience 3-4 years in security operations supervision SUMMARY: The Administrative Officer (AO) serves as the principal assistant to the Security Team Manager (STM) in providing security services and related operations to the data center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance and training support. ESSENTIAL FUNCTIONS: 1. Serves as the primary point of contact to data center Management and security personnel with the STM is unavailable. 2. Assists with training and certification for all new security personnel at the request of the Field Training Officer (FTO) and maintains required training documentation at the data center. Coordinates with the Training and Development Specialist (TDS) and with the local supporting Securitas branches as needed. 3. Ensures all security personnel adhere to policies and Standard Operations Procedures. 4. Acts as Screener, Screening Supervisor, Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff. 5. Maintains and troubleshoots on-site security technology. 6. May support other critical infrastructure sites. 7. Recommends corrective actions for security staff to the STM. 8. Assists with the delivery of counseling and corrective action as directed by the STM. 9. Assists with scheduling, site equipment inspections, and audit compliance at the datacenter and potentially sister sites as needed. 10. Conducts recurring audits and prepares and submits critical and confidential information directly to client management team. 11. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures. 12. Conducts routine rhythm of business tasks. 13. Performs additional tasks assigned by management. 14. Identifies security shortfalls and offers suggestions from improving the security program. 15. Evaluates and escalates potential safety issues within the facility. 16. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 17. Identifies security shortfalls and offers suggestions from improving the security program. u2022 The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. u2022 All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. u2022 Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. u2022 In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. u2022 All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. MINIMUM HIRING STANDARDS Additional qualifications may be specified and receive preference, depending upon the nature of the position. u2022 Must be at least 18 years of age. u2022 Must have a reliable means of communication, such as cell phone. u2022 Must have a reliable means of transportation (public or private). u2022 Must have the legal right to work in the United States. u2022 Must have the ability to speak, read, and write English proficiently. u2022 Must have a high school diploma, secondary education equivalent, or GED. u2022 Must be willing to participate in the Companyu2019s pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE Associate degree and 4 or more years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in staff supervision desired. SPECIAL REQUIREMENTS Able to work a flexible schedule, including evening, weekend and holiday hours. COMPETENCIES u2022 Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations. u2022 Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. u2022 Knowledge of 24/7 security operations and procedures. u2022 Knowledge of supervisory practices and procedures. u2022 Skill in staff supervision, including assigning work and providing training and performance management. u2022 Ability to determine courses of action based on detail written instruction. u2022 Ability to provide positive direction and motivate performance. u2022 Ability to track and maintain schedule assignments. u2022 Ability to maintain professional composure when dealing with unusual circumstances. u2022 Advanced computer skills are required. u2022 Strong oral and written communication skills. u2022 Strong customer service and service delivery orientation. u2022 Ability to interact effectively at all levels and across diverse cultures. u2022 Ability to take initiative and achieve results. u2022 Ability to carry out multiple assignments concurrently. u2022 Ability to adapt to changes in the external environment and organization. u2022 Ability to exercise independent judgment and decision-making skills. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: u2022 Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. u2022 May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. u2022 May be required to work overtime without advance notice. u2022 Keyboard, basic computer usage and operating controls, which may include long periods of data entry. u2022 Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. u2022 Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. u2022 Ability to carry up to 2.5-pound device during the entire shift. u2022 Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. u2022 Required ability to manage multiple tasks concurrently. u2022 Handling and being exposed to sensitive and confidential information. u2022 Regular talking and hearing. u2022 May be required to use vehicle in the performance of duties. u2022 On occasion may be required to perform stressful and physical activity. u2022 Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. u2022 Close vision, distance vision, and ability to adjust focus Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, weu2019re looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.