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Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thatu2019s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youu2019ll get flexibility thatu2019s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersu2014and so do you. Role Overview We are seeking a Senior Staff Forward Deployed Engineer (FDE) to lead complex enterprise engagements across UKGu2019s HCM, Payroll, and Workforce Management ecosystem. This role operates as a principal architect and strategic advisor, combining enterprise systems design, agentic AI architecture, and hands-on engineering. You will embed with strategic customers to deliver production-grade integrations, AI-enabled workflows, and reusable platform patterns that accelerate time-to-value and expansion. This is not traditional consulting u2014 you will ship production systems and influence product and platform direction. Why This Role Matters You will directly shape how enterprise customers adopt UKGu2019s platform and AI capabilities. This role drives customer outcomes, platform leverage, and product evolution u2014 forming a critical link between enterprise reality and engineering strategy. Key Responsibilities u2022 Lead architecture for complex enterprise ecosystems across HCM, Payroll, WFM, ERP, IAM, and adjacent systems u2022 Design and deliver production-grade integrations, automation, and AI-enabled workflows u2022 Advise customers on agentic AI adoption, including orchestration, decisioning, and human-in-the-loop systems u2022 Translate business problems into scalable architectures combining systems + AI capabilities u2022 Act as a trusted technical advisor to CIO/CTO-level stakeholders u2022 Drive reusable accelerators, templates, and reference architectures u2022 Mentor and guide other FDEs; set technical standards and best practices u2022 Influence product roadmap through structured field feedback Agentic AI Leadership: u2022 Guide enterprise customers on safe, compliant, and scalable AI adoption u2022 Design and prototype agentic workflows integrated with enterprise systems u2022 Identify high-value use cases for AI-driven automation and orchestration u2022 Balance AI innovation with enterprise constraints (security, governance, auditability) u2022 Contribute reusable AI patterns and reference implementations to the platform Qualifications u2022 10+ years in software engineering, architecture, or distributed systems u2022 Deep experience with enterprise integrations (APIs, event-driven systems, data pipelines, IAM) u2022 Strong cloud architecture experience (AWS, Azure, or GCP) u2022 Experience building production-grade systems in enterprise environments u2022 Strong customer-facing and executive communication skills u2022 Ability to operate autonomously and lead ambiguous, high-impact initiatives AI / Systems Expertise: u2022 Experience with AI-enabled systems, LLMs, copilots, or automation frameworks u2022 Familiarity with agentic AI concepts (agents, orchestration, tool use) u2022 Understanding of enterprise AI constraints (security, privacy, compliance) u2022 Ability to translate AI strategy into production-ready architectures u2022 Strong systems thinking across human + AI + system interactions Success Metrics: u2022 Reduction in enterprise Time-to-Value u2022 Successful, scalable production deployments u2022 Reusable assets and AI patterns adopted across customers u2022 Expansion ARR influenced u2022 Executive-level customer satisfaction Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry u2014 because great organizations know their workforce is their competitive edge. Learn more at . Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster ( UKG participates in E-Verify. View the E-Verify posters here (. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email . The pay range for this position is $145,600 to $209,300. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKGu2019s benefits and rewards at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.