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Job Title


Veterans Benefits Advisor 1 - VID 213392


Company : New York State Civil Service


Location : Buffalo, NY


Created : 2026-04-09


Job Type : Full Time


Job Description

NY HELP Yes Agency Veterans' Services, Department of Title Veterans Benefits Advisor 1 - VID 213392 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $66951 to $85138 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Non-competitive Class Travel Percentage 50% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Erie Street Address 1001 E. Delavan Ave Ste 9 City Buffalo State NY Zip Code 14215 Duties Description u2022 Assist, advise, and advocate for veterans, members of the armed services and their families and survivors regarding federal and state veteransu2019 benefits.u2022 Assist in the preparation and processing of claims.u2022 Maintain liaison with public and private agencies which provide benefits for veterans.u2022 Disseminate information to veteransu2019 organizations and throughout the local community.u2022 Initiate and participate in outreach activities.u2022 Manage a local Department of Veteransu2019 Services client facing facility.u2022 Utilize your u201cOutlooku201d calendar for all daily activities and appointments. All client appointments and work-related activity should be accounted for on the u201cOutlooku201d calendar. Access shall be given to your direct supervisor.u2022 Enter all Department clients into the electronic Case Management system. Any activity related to a client shall be promptly entered into this system.u2022 Accreditation by the Department of Veteransu2019 Affairs, through the NYS Department of Veteransu2019 Servicesu2019, as an u201cAgentu201d pursuant to Section 38 CFR 14.629 is necessary for continued employment.u2022 Perform other duties as assigned. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS) and applicants must meet the following minimum qualifications to be considered for this position:Required Service: Two years of active military duty in the Armed Forces of the United States and an honorable discharge or under conditions in the NYS Restoration of Honor Act. Required experience: Three years of experience in employment counseling, military career counseling, military recruiting, guidance counseling, employment interviewing, personnel administration, teaching, labor relations; or as a Veteransu2019 Organization Service Officer; or in a governmental position responsible for: the explanation of benefit program and entitlement criteria to veterans and/or their families; the analysis of claims for veteran benefits; the preparation of rating decisions; and/or the direction and conduct of post-decisional hearings and processes appeals for veterans and/or their families.Substitutions: college credits may be substituted for up to two years for the required experience at the rate of 30 semester credit hours equaling one year of experience.All candidates MUST submit a copy of their DD-214 when applying to be considered for this position.ORCurrent New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 16 or above and eligible for transfer under Section 70.1 of the Civil Service Law. NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK. Additional Comments Notes:u2022 Travel may be required (approximately 50%), including during evening and weekends, depending on mission and assignment. u2022 Possession and maintenance of a valid Driveru2019s License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job. There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply. Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/KE Telephone 518-473-5282 Fax 518-486-1631 Email Address Address Street NYS Office of General Services, HRM 31st Floor Corning Tower, Empire State Plaza City Albany State NY Zip Code 12242 Notes on Applying Please submit a resume and cover letter to detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.