Job Title

Responsibilities & Qualifications We are seeking a Scrum Master/Team Coach to support Service Now Contract (SDA) Artificial Intelligence (AI) efforts. This data scientist will play an important role helping to create technical solutions for multiple AI challenges REQUIRED QUALIFICATIONS Experience + Minimum of 7 years of experience in requirements management, systems engineering, or business analysis on complex programs + Demonstrated experience supporting Federal or DoD programs, including compliance with structured lifecycle and governance processes + Proficiency with requirements management tools (e.g., IBM DOORS, Jama, JIRA/Confluence, or equivalent) + Strong understanding of requirements engineering standards (e.g., ISO/IEC/IEEE 29148) + Understanding of ServiceNow and SharePoint Education + Bacheloru2019s degree in engineering, Computer Science, Business, or related discipline Certification - one or more of the following: + CSM (Certified ScrumMaster) + PSM I (Professional Scrum Master) + SSM ( SAFe Scrum Master) + PMI-ACP (Agile Certified Practitioner) + A-CSM (Advanced Certified ScrumMaster) + CSP-SM (Certified Scrum Professional - ScrumMaster) Clearance + TS/SCI PREFFERED QUALIFICATIONS + Masters degree in Engineering, Computer Science, Business, or related discipline + Minimum of 10 years of experience in requirements management, systems engineering, or business analysis on complex programs RESPONSIBILITIES + Requirements Elicitation & Analysis The Requirements Manager leads structured engagement with Government stakeholders, end users, and technical teams to elicit, analyze, and refine requirements. This includes translating high-level mission needs into clear, complete, and testable functional and non-functional requirements. + Requirements Governance & Control Establishes and enforces the Requirements Management Plan (RMP), including standards, processes, and approval workflows. Oversees requirements baselining and ensures all changes are formally evaluated, approved, and documented through a controlled change management process. + Traceability & Compliance Develops and maintains full bidirectional traceability between requirements, design artifacts, development outputs, and verification/validation activities. Ensures compliance with applicable standards and contractual requirements, supporting audit readiness at all stages of the program lifecycle. + Change Management & Impact Analysis Supports or leads Configuration Control Board (CCB) activities by assessing the impact of requirement changes on cost, schedule, performance, and risk. Provides data-driven recommendations to Government leadership to support informed decision-making. + Stakeholder Coordination Serves as the central point of integration between Government stakeholders, program management, engineering, and test teams. Facilitates requirements reviews, adjudicates conflicts, and ensures alignment across all functional areas. + Verification & Validation Support Ensures that all requirements are measurable and testable, with clearly defined acceptance criteria. Works closely with test and quality teams to confirm that delivered capabilities satisfy approved requirements. + Tools & Data Management Implements and administers industry-standard requirements management tools (e.g., DOORS, Jama, or equivalent), ensuring data integrity, version control, and accessibility for all authorized stakeholders. + Performance Monitoring & Reporting Tracks and reports requirements-related metrics, including requirements stability, traceability coverage, and change activity. Provides regular status updates and risk insights to Government program leadership. COMPETENCIES + Proven ability to manage complex, multi-stakeholder environments + Strong analytical and critical thinking skills with attention to detail + Excellent communication and facilitation skills, including experience briefing senior Government stakeholders + Ability to operate within structured governance frameworks while supporting Agile or hybrid delivery models Overview WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Reston, Virginia and/or remote. Occasional travel within the National Capital Region (NCR) + Type of environment: Varies + Noise level: Low + Work schedule: u201cNormal work hoursu201d constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen TS/SCI PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Additional Job Information TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. u201cTechnology moving at the speed of thoughtu201d embodies these principles u2013 the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with us at . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond