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Job Title


Workflow Orchestration and Automation - Product, Senior Associate


Company : JPMorgan Chase


Location : Columbus, OH


Created : 2026-04-10


Job Type : Full Time


Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate within the Marketing Automation Platforms team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities + Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery + Considers and plans for upstream and downstream implications of new product features on the overall product experience + Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers + Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle + Writes the requirements, epics, and user stories to support product development + Drives discovery for new lines of business, capturing key requirements and writing user stories for the development teams + Challenges current methods and procedures to identify inefficiencies and opportunities for growth + Enhances communication between development and business leads so that