Job Title

By joining the National Student Clearinghouse, you can be sure that the work you do now will help shape the future of education and the workforce in the U.S. As the trusted source for higher education data since 1993, the Clearinghouse is the leading provider of transcript and data exchange services, automated enrollment and degree verifications, learner insights and research, and compliance solutions for schools, businesses, and learners nationwide. As a 501(c)(3) nonprofit organization, the Clearinghouse works with nearly 3,600 postsecondary institutions to meet their compliance needs and with thousands of high schools and districts to provide continuing collegiate enrollment, progression, and completion statistics about their alumni. In addition, the Research Center publications inform policymakers and business leaders about student educational pathways. Using our unique combination of data, analytics, and software to drive our mission, security and privacy is paramount. Join us as we continue to invest in our talent and new advanced technologies to unlock the power of data on behalf of all learners. About the Role:The Specialist III, Business Analysis (a.k.a. Business Analyst III) is a crucial role in fostering the strategic partnership between business and technology. The incumbent is responsible for developing requirements and related business rules for existing and new software solutions in the market. This position is a subject matter expert for one or more services and works closely with business partners and other subject matter experts in the definition, development, testing, training, implementation, and support of functional requirements. Our solution delivery follows the Agile SCRUM process.The Specialist III provides cross organizational support, as needed. Additionally, the analyst runs multiple projects at once, and uses creative and innovative methods for analysis, design, documentation, and tool selection. The ideal incumbent understands and documents integration points and dependencies with other systems and will utilize simple queries to check the status of a service line.Currently, this is a remote-first position, and this position may be required to periodically work on-site at our office and the frequency would depend on the department/division's requirements. Therefore, candidates must either reside within a reasonable distance to commute to our office or be willing to travel to our office in Herndon, when required. How You Contribute:- Demonstrate the Clearinghouse's core competencies: Customer Focus, Optimizes Work Processes, Collaborates, Communicates Effectively, and Be Open and Authentic.- Work closely with the Business Owner to understand the needs of the market/industry and define the scope for projects.- Lead efforts to solicit, review, document, and refine requirements via interviews, workshops, group meetings, and/or existing systems documentation or procedures.- Read and write SQL code and perform complex data analysis tasks.- Within Customer Focus, this competency includes data literacy skills to build customer-centric solutions. This role must understand the business purpose of data, including how it is being used for a particular service and across the enterprise, how data is modeled, defined, validated, captured, cleansed, stored, reported, visualized and accessed. This role will leverage that data knowledge to write business requirements, process flows, and user stories that accurately reflect enterprise data and provide additional data insights for education and business stakeholders.- Contribute to the successful on-time, within-budget and in-scope delivery of business initiatives.- Provide LOEs and plans for Business Analyst activities.- Define user personas and develop user stories, use cases with actors and interactions, and UML models, wireframes, sequence diagrams, and data fl w diagrams.- Produce As Is and To Be process flow diagrams.- Derive business requirements from use cases in an agile environment.- Create, revise, validate, and maintain business flow maps, business requirements, business rules, user stories, user flows, test plans and acceptance tests.- Define conceptual technical and/or non-functional requirement documents to translate business requirements into technical information that developers can use.- Document and maintain traceability of requirements.- Be able to analyze the impact of new business requirements/user stories on the current application from both a business and technical perspective.- Adapt to changing priorities and procedures.- Lead customer focus groups to gather, analyze, and prioritize business requirements, ensuring alignment with stakeholder needs and strategic objectives.- Work with business owners to drive consensus across multiple stakeholders.- Work with users and QA, assist with the development of test cases based on documented requirements and perform user testing during sprints and as part of formal testing activities.- Collaborate with other business analysts to identify all cross-system interfaces, dependencies and requirements.- Accurately represent the needs of the business owner(s) to software IT development teams and vice versa.- Participate in various agile ceremonies with both technology and business partners to facilitate the understanding, clarification, and implementation of requirements in an Agile development environment.- Understand and effectively communicate to project teams and business owners all the data elements utilized by the service.- Create and foster positive and open communication channels between external and internal stakeholders, including customers, Clearinghouse leadership, business and product owners, scrum teams, IT, CDO, and with other business analysts.- Foster a culture of collaboration, teamwork, innovation, and service excellence at the Clearinghouse and help resolve any product or project issues.Position may be required to perform other duties as required. These essential functions are representative of those that must be met by an employee to successfully perform the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions. What You Bring to the Table:Bachelors degree in IT, business, or related field.A combination of education and experience including military service will also be considered.8 years of total years of professional experience.3 years of directly related experience in soliciting and defining requirements for mission critical business applications across technology, business and finance.Experience:Analyzing and interpreting complex data sets to produce clear, targeted, and actionable insights or reports.Embedding quality controls, validation steps, or audit mechanisms within business processes to support consistent and uninterrupted operations.Experience with process flows, user persona definition and mapping.Soliciting, defining, and writing detailed business requirements and user stories based on customer feedback, market research, as well as internal and external stakeholder input.Gathering and documenting both functional and non-functional requirements, including performance, usability, integration, data, and security needs.Applying SQL