Job Title

Position Overview: The Inside Sales Representative plays a critical role in managing, qualifying, and coordinating leads to support the sales team. This position ensures timely scheduling of appointments, effective communication between departments, and a seamless customer experience. The ideal candidate is organized, proactive, and results-driven, with a passion for maximizing sales opportunities through efficient lead management.Shift:Evening Shift Monday-Friday 11am-8pmFull-timeCompensation & Bonuses:$18/hour paid weekly plus monthly bonus potential based on performance.Key Responsibilities:Lead Qualification & Coordination: Contact inbound leads, qualify them using scripts, and schedule appointments with decision-makers. Ensure every lead is properly categorized and distributed promptly to the appropriate sales representatives.Efficient Scheduling: Prioritize same-day or next-day appointments to maximize conversion rates and align with sales team capacity.Data Management: Maintain accurate lead records, update CRM systems, and track follow-ups to ensure no opportunities are missed.Collaboration: Serve as a liaison between service technicians, sales teams, and customers to ensure smooth transitions and clear communication.Customer Engagement: Utilize phone, text, and email to contact leads and follow up on missed opportunities. Build rapport and generate urgency for appointments through professional and empathetic communication.Performance Tracking: Meet or exceed individual KPIs, such as call volume, lead conversion rates, and follow-up efficiency, contributing to team success.Qualifications:Proven experience in sales support, lead coordination, or a related role.Excellent verbal and written communication skills.Strong organizational and multitasking abilities with attention to detail.Proficient in CRM systems and sales tracking tools.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.A collaborative team player with a customer-first mindset.Apex Service Partners may conduct a preemployment background check and drug test, subject to applicable law.USD $18.00/Hr.USD $18.00/Hr.