Job Title

Additional Information Job Number 26021818 Job Category Housekeeping & Laundry Location The New York EDITION, 5 Madison Ave, New York, New York, United States, 10010VIEW ON MAP (New York EDITION, 5 Madison Ave, New York, New York, United States, 10010) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $33.65 - $43.27 per hour Bonus Eligible: Y JOB SUMMARY Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Ensures property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR u2022 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Housekeeping Operations and Budgets u2022 Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. u2022 Inspects guestrooms on a daily basis. u2022 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. u2022 Inventories stock to ensure adequate supplies. u2022 Supports and supervises an effective inspection program for all guestrooms and public space. u2022 Understands the impact of departmentu2019s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. u2022 Ensures all employees have proper supplies, equipment and uniforms. u2022 Communicates areas that need attention to staff and follows up to ensure understanding. u2022 Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. u2022 Schedules employees to business demands and for tracks employee time and attendance. u2022 Ensures employees understand expectations and parameters. u2022 Observes service behaviors of employees and provides feedback to individuals. u2022 Celebrates successes and publicly recognizes the contributions of team members. Providing and Ensuring Exceptional Customer Service u2022 Sets a positive example for guest relations. u2022 Participates in the development and implementation of corrective action plans to improve guest satisfaction. u2022 Empowers employees to provide excellent customer service. u2022 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. u2022 Responds to and handles guest problems and complaints. u2022 Strives to improve service performance. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act u2013 polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations u2013 breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.