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Description We are looking for an experienced Credit/Collections Supervisor/Manager to lead and oversee our accounts receivable operations in Lancaster, Pennsylvania. This long-term contract position offers the opportunity to manage a dedicated team, ensuring efficient collections processes, accurate record-keeping, and strong client relationships. If you have a passion for financial management, a proven track record in leadership, and a commitment to maintaining confidentiality, we encourage you to apply. Responsibilities: u2022 Supervise and mentor the accounts receivable team, providing guidance, training, and performance evaluations to ensure team success. u2022 Oversee the entire collections process, including account assessments, outbound communication, resolving billing disputes, and processing credits or adjustments in a timely and detail-oriented manner. u2022 Maintain precise and up-to-date records by documenting all collection activities and monitoring reports within the accounting system. u2022 Collaborate with internal and external stakeholders by preparing correspondence, generating detailed reports, and delivering presentations as needed. u2022 Analyze accounts to identify delinquency trends and report findings to management with actionable recommendations. u2022 Ensure compliance with company policies and confidentiality standards when handling sensitive financial data. u2022 Develop and implement strategies to improve collection efficiency and client satisfaction. u2022 Address escalated client concerns and work to maintain positive relationships. u2022 Perform additional duties and projects as assigned to support departmental goals. If interested, please send resume on a word document to Requirements u2022 Bacheloru2019s degree in Accounting, Finance, Business, or a related field is required. u2022 At least 5 years of experience in collections and team management. u2022 Proficiency in NetSuite or similar accounting software is essential. u2022 Strong customer service and conflict resolution skills, with the ability to handle sensitive matters professionally. u2022 Excellent organizational skills, with a focus on accuracy and timely communication. u2022 Ability to multitask effectively, adapt to dynamic priorities, and work under pressure. u2022 Commitment to maintaining confidentiality and ethical conduct in all aspects of the role. u2022 A valid driveru2019s license with the ability to travel as needed. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.