Job Title

Customer Care Specialist I Location: Bonita Springs, FLPay: $20-$22/hrSchedule: Monday-Friday, 8:00 AM-5:00 PM Are you looking to transition out of a high-volume customer service role and into an office setting? This is an amazing opportunity with a nationally recognized organization that offers room for growth and advancement. Responsibilities: Provide excellent customer service via phone, email, and chat Assist customers with questions, quotes, and reservations Record customer interactions in Salesforce and other systems Support team members with larger or escalated issues Meet individual performance goals for response time, call quality, and accuracy Report and escalate major issues following company policies Maintain attendance, reliability, and adherence to scheduling guidelines Develop and strengthen skills for career growth within the company Qualifications: High School Diploma or GED required 0-1 year of customer service experience (retail, call center, or office environment) Ability to type at least 35 WPM Basic knowledge of Microsoft Word and Excel Comfortable entering information into computer systems Skills: Strong listening and communication skills Dependable and detail-oriented Team player with a positive, driven attitude Ability to manage time effectively in a fast-paced environment Why Apply?This role is perfect for someone who thrives in customer service but is eager to take the next step into a professional office environment. You’ll gain valuable skills, work with a supportive team, and enjoy the opportunity for long-term career growth. Apply today to be considered!