Job Title

Project Manager, Maintenance Contracts Job ID: 15308 Business Unit: Bridges and Tunnels Location: New York, NY, United States Regular/Temporary: Regular Department: OPS/Maint. Contract & Admin Date Posted: Apr 9, 2026 Description Job Title: Project Manager Maintenance Contracts Resume Due Date : April 22, 2026 Department : Maintenance Work Location : Randalls Island Earnings Potential : $77,548 - $101,278 MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Telework: This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. Job Summary: The Project Manager, Maintenance Contracts , manages service and supply contracts that support major maintenance, operational work, and some capital improvement projects from start to closeout. This includes developing scopes of work and specifications, preparing labor and material cost estimates, assisting with bid documents and contract awards, and overseeing contractor performance to make sure work is completed safely, on time, within budget, and according to contract requirements. The role also includes tracking work progress and contract spending, managing change orders, resolving contractor issues, approving payments, and coordinating with engineering, finance, legal, procurement, and maintenance staff across multiple facilities. This position requires strong technical knowledge, attention to detail, good communication, and sound judgment to manage contracts effectively and support safe, reliable operations. Responsibilities: + Oversee and manage service and supply contracts for major maintenance, capital improvement, and operational projects from inception through closeout, ensuring work is executed accurately, on time, and within budget. Lead the development of detailed technical specifications for complex projects to clearly define scope, responsibilities, and compliance requirements. Prepare labor and material cost estimates, monitor contract expenditures against the authorized budget, and maintain strong budget control to support effective project delivery and financial accountability. + Oversee contractor performance and work progress through field inspections, site visits, and progress meetings to ensure compliance with contract requirements. Investigate complaints or violations related to contractor performance and take or recommend appropriate corrective action. Provide technical support during negotiations for change orders and contract modifications, and prepare recommendations to Legal and Contracts regarding termination for convenience or default when necessary. Conduct contract closeout activities and prepare final closeout documentation. This role requires on-call availability to respond to emergency service needs in limited situations. + Develop and prepare technical specifications that clearly define the scope of work and responsibilities for maintenance contracts and major E&C construction projects as they are completed and turned over to Operations. This includes systems such as electrical distribution, HVAC, fire alarms, elevators, generators, programmable logic systems, standpipe and sprinkler systems, and surface weather systems. The purpose is to ensure that buildings, grounds, and equipment used in daily facility operations are properly maintained and remain in compliance with applicable city, state, and federal regulations. + Coordinate with the Business Service Center and Accounts Payable to ensure contractor invoices are submitted timely, in the proper format, and in compliance with contract terms and documentation requirements to support accurate and prompt payment processing. Review and address issues related to invoice reconciliation by identifying discrepancies, resolving payment-related concerns, and working with internal departments and contractors to remove delays or bottlenecks in the payment and reconciliation process. + Performs other duties as assigned . + Complies with all policies and standards . + May be required to work hours outside regular work hours, as applicable . + Observes the work performed by contractors, as applicable . + Reviews invoices and approves them if the work has contractual standards, as applicable . + Addresses performance issues with the contractor when possible, as applicable . + Escalates issues to other parties when needed, as applicable . Qualifications : + Bacheloru2019s Degree in Arts/Sciences (BA/BS) in project management, planning, business administration, finance, engineering, or related field. + Additional years of experience can be substituted in lieu of education . + Minimum 5 years of experience in project management, specifically in managing maintenance contracts, capital improvement projects, and operational projects + Proven experience in developing technical specifications, cost estimation, and budget management . + Extensive experience with Microsoft Office Suite with high competency with Microsoft Excel . + Able to exercise expert judgment while operating under pressure to meet deadlines and effectively respond to emergencies. + Knowledge of policy and procedures concerning project management, procurement, and contract management and administration budget analysis and writing technical specifications . + Must be able to integrate authority and contractor schedules to obtain the timely completion of projects without impacting the authorityu2019s ability to provide service to its customers. + Excellent communication and coordination skills with internal departments and outside governmental entities. + Ability to work in a multi-paced environment with great flexibility to handle multiple assignments and meet deadlines . + Must have highly developed customer service skills, self-motivated and proactive team player . + Excellent verbal and written communication skills . + Ability to travel to any MTA Bridges and Tunnels facility as needed . + Ability to respond 24/7 in emergency situations . + Unrestricted driver's license in New York State. Preferred : + Understanding of budgeting, contract management, and project administration in the field of service contracts . Additional Information: This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization. Other Information: Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve. To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the u201cCommissionu201d). MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS). How to Apply: For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions. For External Applicants: Visit ( , click the u201cCareersu201d link located in the footer under the