Description We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting. Responsibilities: u2022 Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively. u2022 Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems. u2022 Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software. u2022 Perform account management tasks, including password resets and account creation. u2022 Diagnose and repair issues related to computer hardware, including Dell and Apple devices. u2022 Ensure proper installation and maintenance of cables and associated hardware. u2022 Deliver timely and detail-oriented technical support in a Windows and Mac environment. u2022 Collaborate with the IT team to identify and resolve recurring technical challenges. u2022 Document support activities and maintain accurate records of troubleshooting steps. u2022 Provide training and guidance to end-users on basic system operations. Requirements u2022 Proven experience in end-user support within a desktop support environment. u2022 Familiarity with both Windows and Mac operating systems. u2022 Strong knowledge of computer hardware, including Dell and Apple devices. u2022 Ability to assist with Wi-Fi connectivity and software installations. u2022 Experience with configuring and troubleshooting Pharos printing software. u2022 Proficiency in performing password resets and managing user accounts. u2022 Knowledge of cable installation and associated hardware. u2022 Excellent communication and problem-solving skills. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
PC Technician