Job Title

Under general supervision, the Assistant Property Manager provides support to the property managers for project-based voucher (PBV),u00a0sectionu00a08 projectu00a0based, affordable, tax credit, and market rate housing in the City of Boulder. Functions include monitoring age receivables, completing financial reports, marketing planning, monitoring activities related to occupancy, processing and monitoring renewal and recertification paperwork, showing apartments, completing compliance reports, filling in for property manager as needed, and performing property management related duties as required.u00a0u00a0u00a0HIRING RANGE AND BENEFITS:u00a0$25-$29/houru00a0DOQu00a0or $52,000-$60,320/year DOQApplications will be accepted through April 22, 2026.We know our employees are our mostu00a0important resource, in addition to rewarding and meaningful work we enjoy:u00a0- Medical, dental,u00a0visionu00a0health plans.u00a0- Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.u00a0- Paid life insurance.u00a0- Employee wellness program.u00a0- Long term disabilityu00a0- 13 paid holidays per year plus vacation and sick leave.u00a0- Excellent work-life programs, such as flexible schedules, training opportunities, and more.u00a0- Select Summer Fridays off (if applicable)u00a0This position supportsu00a0properties with a higher concentration of project-based vouchers (PBV), which requires a stronger working knowledge of voucher programs and compliance. Property assignments may shift based on portfolio needs.u00a0Interpersonal Skillsu00a0-- Commits to finding ways to work with a wide array of people andu00a0findsu00a0ways to adjust to working in different situations and with people who haveu00a0different styles.u00a0Peer Relationshipsu00a0-- Can quickly find common ground and solve problems for the good of all, can solve problems with peers with a minimum of noise, is seen as a team player and is cooperative, easily gains trust and support of peers, encourages collaboration, can be candid with peers.u00a0Dealing with Ambiguityu00a0-- can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture,u00a0isn'tu00a0upset when things are up in the air,u00a0doesn'tu00a0have to finish things before moving on, can comfortably handle risk and uncertainty.u00a0Self-Knowledgeu00a0-- is personally committed to and actively works to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, works to deploy strengths, works on compensating for weakness and limits.u00a0Customer Serviceu00a0-- Provides exemplary customeru00a0serviceu00a0to applicants, residents, community partners, and co-workers.u00a0u00a0u00a0ESSENTIAL JOB FUNCTIONS:u00a0Assistu00a0with property management financial processes. This includes the following:u00a0- Monitor and post monthly rents for the portfolio.u00a0- Monitor resident ledgers.u00a0- Monitor and manage age receivables according to policy.u00a0- Process demands andu00a0ensureu00a0rent collection policies are followed.u00a0- Performu00a0month endu00a0review and reporting.u00a0- Review,u00a0monitor, and manage GPRI reports.u00a0Assistu00a0withu00a0processingu00a0allu00a0paperworku00a0andu00a0mailingsu00a0relatedu00a0to recertifications and renewals.u00a0Thisu00a0includes theu00a0following:u00a0- Maintain and createu00a0filingu00a0andu00a0loggingu00a0systemsu00a0for first,u00a0secondu00a0and finalu00a0mailings.u00a0- Processu00a0recertification and send notification of recertification to residents.u00a0- Mailu00a0letters and packets and tracku00a0return of documentsu00a0- Reviewu00a0formsu00a0for accuracyu00a0and completeness.u00a0Research and obtainu00a0missingu00a0information as needed.u00a0- Organize paperworku00a0andu00a0assistu00a0as requested.u00a0- Tracku00a0traffic,u00a0enteru00a0datau00a0intou00a0Yardiu00a0software system.u00a0- Maintain organizedu00a0residentu00a0files.u00a0Assistu00a0with lease-up ofu00a0vacantu00a0units.u00a0u00a0Thisu00a0includes theu00a0following:u00a0- Respond to inquiriesu00a0viau00a0telephone and walku00a0ins.u00a0- Process andu00a0maintainu00a0waitlists.u00a0- Manages marketingu00a0planu00a0for the properties.u00a0- Process applicationsu00a0for housing.u00a0- Conductu00a0 andlord references.u00a0- Conductu00a0background checks.u00a0- Checku00a0files for eligibilityu00a0criteria.u00a0- Showu00a0available units.u00a0- Conductu00a0pre-leasingu00a0inspections ofu00a0vacantu00a0unitsu00a0to ensure units areu00a0inu00a0move-in condition.u00a0Assistu00a0with move outs.u00a0u00a0Thisu00a0includes theu00a0following:u00a0- Inspect and walk units at move out.u00a0- Assess charges with maintenance.u00a0- Assess and complete move out disposition.u00a0- Processu00a0moveu00a0out file.u00a0Assistu00a0propertyu00a0managers by:u00a0- Holdingu00a0office hours on-site as neededu00a0- Postingu00a0notices atu00a0sitesu00a0- Filingu00a0- Interpretingu00a0for Spanish-speakingu00a0clientsu00a0Assistu00a0propertyu00a0managersu00a0with residentu00a0issues, including:u00a0- Monitor rentu00a0collections andu00a0late paymentu00a0reports.u00a0- Initiate and followu00a0upu00a0on residentu00a0paybacku00a0agreements.u00a0- Assistu00a0with residentu00a0issues,u00a0requestsu00a0and communications.u00a0- Workingu00a0knowledge ofu00a0Reasonable Accommodation situations under Section 504u00a0Assistu00a0with allu00a0otheru00a0paperworku00a0issues, includingu00a0butu00a0notu00a0limitedu00a0to filing, reportingu00a0requirementsu00a0for theu00a0variousu00a0funders and programu00a0administrators.u00a0- Performs related duties as assigned to support departmental and organizational needs.- Regular, predictable attendance is an essential function of this position.- Demonstrates professionalism, integrity, and excellent customer service.- Supports BHP's mission, values, and safety standards.u00a0REQUIRED QUALIFICATIONS:u00a0High school diploma or equivalent. At least two years' experience in the property management field or similar.u00a0u00a0Strong organizational experience. Experience with data entry and database management. Ability to accurately verify multiple sources of information and make assessments. Demonstrated ability to communicate with internal and external customers; proven composure inu00a0difficult situations; ability to manage and resolve conflict effectively. Attention to detail. Ability to work with diverse populations. Interest, desire,u00a0abilityu00a0and commitment to provide excellent customer service in person and over the telephone. Ability to work independently, take initiative, handle multiple tasks simultaneously, andu00a0to assumeu00a0responsibility for completion of complex workload without close supervision. Acceptable background information, including criminal history. Valid Colorado driver's license and acceptable motor vehicle record.u00a0u00a0DESIRED QUALIFICATIONS:u00a0Experience with housing software, particularly Yardi. Affordable housing and tax credit experience highly preferred. Customer Service experience. Bilingual Spanish/English.u00a0u00a0CHAIN OF SUPERVISION:u00a0(1) TITLE OF IMMEDIATE SUPERVISORS:u00a0Propertyu00a0Manageru00a0(2) TITLE(S) OF POSITION(S) OVER WHICH THIS POSITION HAS DIRECT SUPERVISION:u00a0N/Au00a0u00a0MACHINES AND EQUIPMENT USED IN WORK INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:u00a0Computer, printer, postage machine, telephone,u00a0photocopy machine, facsimile machine, and calculator/adding machine.u00a0u00a0WORKING CONDITIONS:u00a0Physical Demands: This position works in an office setting. In the office it is primarily sedentary physical work requiring the ability to lift a maximum of 20 pounds; occasional lifting, carrying, walking, bending over (to file) and standing. Extensive data entry. Frequent hand/eye coordination and finger dexterity tou00a0operateu00a0personal computer, adding machine, and office equipment; vision for reading,u00a0recordingu00a0and interpreting information; speech communication and hearing tou00a0maintainu00a0communication with employees and customers.u00a0Work Environment: Works inu00a0au00a0clean, comfortable office environment.u00a0u00a0Non-private office.u00a0Equipment Used:u00a0Frequently uses standard office equipment including personal computers, addingu00a0machine, calculators, printers, shredders, electronic dateu00a0stamp, fax and copy machines.u00a0u00a0BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits hist