Job Title

u003cdivu003eAdministrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations.u003cbru003eu003cbru003eu003c/divu003eu003cdivu003eIn this role you will facilitate calls to educate our customers on the types of services u0026solutions we provide as well as our service model.u0026 NO CONSTRUCTION EXPERIENCE REQUIRED Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.u0026 u003cbru003eu003cbru003eu003c/divu003eu003cdivu003eThis is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day.u0026 u003cbru003eu003cbru003eu003c/divu003eu003cdivu003eIf this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us todayu003c/divu003eu003cdivu003eu0026 u003c/divu003eu003cdivu003eu003cstrongu003eJob Responsibilitiesu003c/strongu003eu003cbru003eu003cbru003eu003c/divu003eu003cdivu003eAs an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.u003cbru003eu003cbru003eu003c/divu003eu003cdivu003eYour specific duties in this role will include:u003cstrongu003eu003cbru003eu003c/strongu003eu003c/divu003eu003culu003eu003cliu003eRespond to job leads in a timely manneru0026 u003c/liu003eu003cliu003eCoordinating the schedule and material ordering for multiple craftsmen and projectsu003c/liu003eu003cliu003eUtilizing our dispatching u0026schedule management softwareu003c/liu003eu003cliu003eReturning customers calls as needed and following up with past customersu003c/liu003eu003cliu003ePerforming paperwork and filing dutiesu003c/liu003eu003cliu003eAssist in solving operational logistics to ensure a smooth customer journeyu003c/liu003eu003c/ulu003eu003cdivu003eu003cstrongu003eu0026 Job Requirementsu003c/strongu003eu003cbru003eu003cbru003eu003c/divu003eu003cdivu003eWe are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.u0026 u003cbru003eu003cbru003eu003c/divu003eu003cdivu003eSpecific qualifications for the role include:u003cstrongu003eu0026 u003c/strongu003eu003c/divu003eu003culu003eu003cliu003e3-5 years of administrative assistant/scheduling experienceu003c/liu003eu003cliu003eComfortable with salesu003c/liu003eu003cliu003eAdaptive to technologyu003c/liu003eu003cliu003eStrong customer service skillsu003c/liu003eu003cliu003eExcellent office management skillsu003c/liu003eu003cliu003eSolid typing skills; ten-key skills, a plusu003c/liu003eu003cliu003eGreat multitasking and prioritization skillsu003c/liu003eu003cliu003eExceptional communication skillsu003c/liu003eu003cliu003eSales and/or Marketing - a basic understanding of sales and marketing and the differences between the two, a plusu0026 u003c/liu003eu003cliu003eQuickBooks Online or other accounting knowledge, a plusu0026 u003c/liu003eu003cliu003eCustomer-facing experience, a plusu003c/liu003eu003cliu003eService Titan experience is a major plusu003c/liu003eu003c/ulu003e ', 'location ': 'Cornelius, NC ', 'remote ':null, 'jobtype ': 'directhire ', 'remoteoption ': 'hybrid ', 'featuredonjobboard ':false, 'ownedbyagency ':false, 'externalid ': 'NC107-2754119