Job Title

Job Description Experienced IT technical analyst responsible for administering, monitoring and supporting the hardware platforms, operating systems, and their related products and technologies. Working to improve distribution center operations by participating in support and integration activities in support of Rossu2019 distribution and transportation systems. As a member of a team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes and guidelines. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u2003At least 2-4 years of experience supporting retail systems, with at least 1 of those years in a complex heterogeneous computing environment supporting supply chain distribution systems. u2022u2003Solid understanding of retail dynamics within a complex, highly integrated environment. u2022u2003Solid understanding of supply chain technology and warehouse control systems within a complex, highly integrated environment. u2022u2003Experience with Distribution Center / Warehouse management systems. u2022u2003Very technically competent and working experience with: ou2003Networking topologies and wireless computing infrastructure ou2003Maintaining network systems and services including servers, routers, switches, firewall, VPN, VoIP, and other IP devices ou2003UNIX and Windows operating systems ou2003Internet / Intranet technologies ou2003Data Center design / optimization and environmental support components - Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Preferred Qualifications: u2022u20032+ years of experience with backup technologies, high-end storage solutions (Hitachi SAN preferable), SCCM System Management and Event Management tool or related technology u2022u2003Experience with the installation, maintenance, security, performance monitoring, performance tuning, and integrity of the operating system. u2022u2003Experience with IT processes such as System Management, Patch Management, Change Management, Configuration Management, Release Management, Problem Management, Business Continuity Planning, Customer Service and Vendor Relationship Management. u2022u2003Experience defining and delivering effective methodologies and process to enable a proactive work environment, and deliver structured work that is repeatable for all Tier 1 support individuals, or organizations. u2022u2003Strong analytical, problem solving, root cause analysis and troubleshooting skills. u2022u2003Undergraduate degree or equivalent work experience.