Job Title

Category/Area of Expertise: Retail Operations Job Requisition: 476168 Address: USA-NH-Hampton-630 Lafayette Rd Store Code: Store 08319 Front End (5151709) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES u2022 Ensure department associates are properly trained by certified trainers. u2022 Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Front End Communication Board and Task Management. u2022 Observe and ensure compliance with company sanitation, safety, and food safety standards. u2022 Observe and follow all company policies and established procedures. Support and comply with all company safety standards. u2022 Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. u2022 Ensure that all of the various types of sales transactions and media accepted by the u2022 store are handled in strict accordance with established company policies and procedures u2022 including full compliance with any legal requirements. u2022 Supervise the effective operation of the office/service desk/kiosk/front end/bottle room u2022 (if applicable) to include cleanliness, customer service, and accurate transactions. u2022 Secure office and front-end cash drawers at all times when leaving it unattended; u2022 protect company assets at all times. u2022 Have a total understanding of labor and productivity reports, scheduling, and ordering. u2022 Follow all Front End department standard practices to ensure efficient operations. u2022 Assist in conducting performance appraisals and service observations in accordance with u2022 company standards. u2022 Maintain a neat, well-groomed personal appearance at all times and follow company u2022 personal appearance policy. u2022 Perform cashier and/or bagging functions, as needed. u2022 Perform service desk/kiosk and bookkeeper associate functions, as needed. u2022 Assist in special projects and perform other functions as assigned by supervisor. QUALIFICATIONS u2022 A high school graduate or equivalent preferred. u2022 Strong understanding of store operations and merchandising techniques preferred. u2022 Effective communication, customer service, and selling skills. u2022 Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team. u2022 Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. u2022 Strong problem solving skills. u2022 Must meet minimum age requirements. Physical Requirements u2022 Ability to use computers and other communication systems required, performing all job functions. u2022 Perform repetitive hand and arm motions. u2022 Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion. u2022 Pull or push up to 75 lbs. on occasion. u2022 Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. u2022 Stand 100% of the time with occasional walking short distances. u2022 Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator. u2022 Lift and carry up to 15lbs occasionally. u2022 Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level. u2022 Meet established volume activity standards for the position. u2022 Have sufficient visual activity to check ID cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS u2022 Promote customer goodwill by role modeling and providing high standards in customer service. u2022 Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. Foster a positive and inclusive environment to all associates. u2022 Assist in managing the Front End operations in accordance with established department standard practices. u2022 Assist in managing work schedules to effectively maintain customer service standards and meet associates' personal needs. u2022 Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to train and develop associates to meet the departmental needs. Keep all yearly certification up to date. u2022 Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets. u2022 Supervise performance of all duties and responsibilities of all Front End associates. u2022 Assist the Manager of Customer Service in ensuring compliance with all Anti-Money Laundering regulations and training. u2022 Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.