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About the RoleThe Technical Assistant role primarily performs new business entry, renewal prep, policy change, and various other processing tasks to support Donegals independent agents and underwriters. High volume, fast-paced environment that requires the ability to handle a wide range of tasks on any given day. Reporting through Donegals Underwriting Services Department, this role is part of Small Commercial Operations and provides a career development path in Commercial Lines for those who excel. Responsibilities and DutiesCompletes manual new business entry for various Commercial lines of business Enters and processes manual policy change transactions for all Commercial lines of business Performs review and pricing adjustment of low complexity Small Commercial renewals Processes various mid-term policy transactions Provides timely, courteous, and quality customer service to internal and external partners by meeting specific transaction-level SLAs Reliable attendance and punctuality are a must Qualifications and SkillsHigh school or GED equivalentExperience in processing-related roles is a plusPrevious insurance or related work experience is not required, but is a plus Starting Pay: The pay range for this position is $18.00 to $20.00 per hour. The specific offer will vary based on an applicant's education, qualifications, professional experience, skills, abilities, and any applicable designations/certifications. The posted pay range reflects our ability to hire at different position titles and levels depending on background and experience. The pay range may also be adjusted based on an applicant's geographic location.The base pay is just one component of Donegal's total compensation package for employees. This role may also be eligible to participate in a discretionary annual incentive program. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.Ongoing applications are being accepted. To apply, please submit your resume and online applicationnnCompetitive Benefits PackagennDonegal Insurance Group offers a comprehensive benefits package for all full-time, permanent positions including:nnntMedical, Dental, and Vision Coverage: Available to you and your dependents. Coverage begins the first of the month after start date.nt401(k) with the first 3% matched at 100%: the next 6% is matched at 50%ntPaid Time Off: Paid vacation, sick days, paid holidays, & bereavement daysntCareer Development: Including college partnership discounts and industry designation(s) reimbursementsnnnAdditional benefits include company-paid basic life insurance; short & long-term disability insurance; employee stock purchase plan; and employee assistance program (EAP). Learn more about our full benefit offerings by visiting our