Job Title

Description We are looking for an experienced Collections Specialist to join our team in Baltimore, Maryland. This Contract to permanent position offers an excellent opportunity to utilize your expertise in business-to-business collections while maintaining a customer-focused approach. The ideal candidate will excel at building relationships, ensuring accurate account management, and driving payment resolutions. Responsibilities: u2022 Conduct outreach to businesses to follow up on outstanding payments and resolve collection issues. u2022 Research and analyze account histories to accurately track payments and reconcile discrepancies. u2022 Verify purchase orders and ensure all invoices are correctly issued and documented. u2022 Maintain clear and detail-oriented communication with clients to facilitate payment updates. u2022 Develop and implement strategies to improve collection processes and minimize outstanding balances. u2022 Collaborate with internal teams to ensure accurate reporting and account management. u2022 Utilize Microsoft Excel to manage and organize financial data for collections tracking. u2022 Monitor accounts receivable to identify and address overdue payments. u2022 Provide exceptional customer service while maintaining a firm and detail-oriented demeanor. u2022 Prepare detailed reports on collection activities and progress for review. Requirements u2022 Minimum of 3 years of experience in commercial collections or a related field. u2022 Strong knowledge of credit and collections processes, including business-to-business collections. u2022 Proficiency in account reconciliation and accounts receivable management. u2022 Skilled in using Microsoft Excel for financial tracking and reporting. u2022 Excellent communication and negotiation skills to manage client interactions effectively. u2022 Ability to work independently and prioritize tasks to meet deadlines. u2022 Detail-oriented with strong analytical skills for accurate account research. u2022 Customer service mindset with the ability to remain firm and focused in challenging situations. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.