Job Title

Description About KYTC Division of Driver Licensing The Kentucky Transportation Cabinet (KYTC) is a very diverse state agency that directly touches the lives of citizens and travelers every day. KYTC services are at work in all 120 counties and 12 highway district offices from highways, roads, bridges, vehicle licensing, driver licensing, and highway safety. KYTC works closely with officials at every level to deliver products and services to its citizens, businesses, and government agencies, continuously working towards improvement. The Division of Driver Licensing (DDL) within KYTC is responsible for the issuance of driveru2019s licenses, maintaining driveru2019s records, and managing driver safety programs. Kentuckyu2019s DDL works closely with other state agencies, other states, and federal government agencies. Recently, the Department of Homeland Security enacted federal rules for u201cReal IDu201d issuance and record keeping. KYTC must enact these rules to issue federally complaint driver licenses before May 3, 2023. To meet the increased demand, DDL has an immediate need for a group of exceptional individuals to join our organization as Driver License Credentialing Specialists. The rollout of a new digitized license computer system across the state will require limited travel to issuance locations to all sections of the state. In this position, there may be opportunities for advancement within the Division of Driver Licensing. The DL Credentialing Specialists may be assigned a mobile unit and be required to travel to varying locations throughout the state issuing licenses. These locations will include manufacturing centers, libraries, prisons and other local areas in need of Driveru2019s License services. Overnight stay may be needed based on the needs of the agency. The candidate will not be expected to utilize their own vehicle. Other duties as assigned. Position Overview: The focus of this project will be to learn the new digitized driver license issuance requirements and DDL state and federal rules which include REAL ID, Commercial Driver License, and National Driver Register. The successful candidates will review and analyze secure documents of driver license applicants and personal information. The successful candidate must be able to pass federal fingerprint background checks and they must conduct themselves professionally with employees and citizens. Disciplinary actions may be required for any infractions. Each applicant must also have an active driving record with no current or pending issues. Persons will have their records screened periodically (twice a year) for any new issues. Physical Requirements: u2022 Must be able to stand for up to 8 hours a day u2022 Must be able to sit at a workstation or cubical up to 8 hours a day Primary Responsibilities/Required Skills: u2022 Must have very good communication skills including phone calls and in person u2022 Must be task oriented and a self-starter with good organizational skills u2022 Candidate should have customer service experience serving both internal and external customers u2022 Candidate must be able to work well with others in a team environment, assisting them as needed u2022 Candidate will process complex applications by screening all original documents presented u2022 Candidate must have a high level of personal accountability and integrity u2022 Candidate must be able to inspire and lead others through their enthusiasm u2022 Must possess interpersonal skills required to work with many different clients u2022 Must be professional, supportive, diplomatic, flexible, and responsible u2022 Candidate must be able to learn and utilize the KY Driver's License Information System (KDLIS)/IDEMIA issuance program, be able to read and interpret a driveru2019s history record and enter data accurately u2022 Candidate must become very knowledgeable of Driver Licensing laws and policies u2022 Candidate must learn Commercial Driver Licensing laws and licensing processes u2022 Advise applicants on their questions and concerns related to driver licensing u2022 Overtime including evenings may be necessary, up to 5 hours per week u2022 Saturday hours will be required Additional Requirements: u2022 Must have and maintain a good driving record, must have a valid driver license u2022 Should be a graduate of a college or university with a bacheloru2019s degree; or a graduate of a college or university with an associateu2019s degree; or administrative, business, research, and/or clerical experience will substitute for the required education on a year-for-year basis. Disciplinary Actions: u2022 Warnings will be issued once; any additional incidence could result in termination. Any fraudulent actions will result in immediate dismissal. Any unprofessional altercations or communications (verbal, electronic, written or physical) will result in immediate dismissal. Skills Application support, Applications Support, Training, Customer Service Top Skills Details Application support Additional Skills & Qualifications n/a Experience Level Entry Level Job Type & Location This is a Contract position based out of Elizabethtown, KY. Pay and Benefits The pay range for this position is $16.70 - $16.70/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Elizabethtown,KY. Application Deadline This position is anticipated to close on Apr 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.