Job Title

Overview The Specialist, Delivery Lead is responsible for the efficient delivery of all customer products and will lead and direct the Delivery Specialists. This position is responsible for hands on training of new Delivery Specialists as well as the ongoing monitoring and follow-up of all route drivers. This position will place a strong emphasis on customer service and organization as well as the ability to direct the work of others. The Lead Delivery Specialist should be familiar with route balancing as well as other system functions in RACE, MS Word and MS Excel. May be responsible for Desktop Delivery Specialist Primary Responsibilities 1. Provide training and coaching to new and existing Delivery Specialists. Provide technical training and problem solving resources. Provides input for performance reviews 2. Assist management with vehicle safety and building security issues. Allocates resources to insure timely deliveries as defined by customer requirements and expectations 3. Communicate customer feedback to appropriate supervisory personnel 4. Develop and contribute ideas and suggestions for operational improvements utilizing LEAN practices 5. Ensure the proper completion of all required paperwork 6. Assist management with route design, balancing and dispatch, including training and follow up of driver and vehicle safety as well as State and Federal Department of Transportation (DOT) compliance 7. Assume supervisory functions in the absence of direct manager or supervisor 8. Assist with delivery operations as a route back-up driver, when necessary 9. Adherence to established Standard Operating Procedures 10. Perform driver safety checks as needed, for follow up and or retraining 11. Participate in Safety Committee and conduct Tier 1 meetings 12. Assist in meeting with new customers and for onsite visits Qualifications u2022 High School diploma or equivalent edu preferred u2022 Minimum 3 years experience in related field u2022 At least two years Delivery experience preferred. Supervisory or Leadership experience preferred. Knowledge of systems, tools, and or processes in delivery environment preferred. u2022 CDL may be needed in states where required u2022 Computer skills preferred; u2022 Valid driver license u2022 Clean; driving record u2022 Class B Commercial Driveru2019s License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW) u2022 Department of Transportation (DOT) qualification u2022 Familiarity with computer and other transportation systems preferred, GIS computer programs preferred u2022 Ability to communicate both verbally and in writing, using the English language (English competency) u2022 Ability to represent the company professionally when making customer deliveries. u2022 Have good job performance and behavior as measured through indicators such as teamwork, attendance, customer service, productivity, etc u2022 Basic product knowledge u2022 Knowledge of operation of power/mobile equipment u2022 Ability to understand addition, subtraction, multiplication, and division u2022 Geographical knowledge of the delivery service area u2022 Demonstrate a commitment to OfficeMax core values u2022 Ability to transport single cartons up to 75 pounds as needed (75lbs industry standard?) u2022 Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds u2022 Ability to work in all seasons due to varied climates u2022 Repetitive lifting and/or carrying of products and or merchandise, repetitive climbing in and out of vehicle Ability to stand; on feet for long periods of time, continuous walking;; including stairs u2022 Ability to read and understand a map u2022 Ability to up sell u2022 Maintain a professional appearance About The ODP Corporation The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The salary range for this role is $21.00/hour to $27.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization For immediate consideration for this exciting position, please click the Apply Now button. How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 101829