Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at our multiple locations in KS including Shawnee Mission Kia and Baron BMW/MiniIn addition to competitive pay, we offer our associates the following benefitsA Great Working EnvironmentSalary plus commissionA Structured, Self-Paced Career Path Leading to Management OpportunitiesPinnacle Awards ProgramHealth, Dental & Vision InsuranceLife & Disability Insurance401(k) with Company MatchPaid Time offEmployee Vehicle Purchase ProgramEmployee Stock Purchase PlanGroup 1 Automotive, a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and the United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend!*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-VerifySchedule and confirm appointments to ensure smooth customer experienceCreate transparent repair orders withaccuratecost and time estimatesCommunicate with technicians and parts team to guaranteetimelyservice completionProvide regular updates to customers on the status of their vehicleMaintain strong product knowledge toassistwith service needs and warranty informationValid driver’s license and acceptable driving recordHigh school diploma or equivalent required; additional automotive training or certifications are a plusPrior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferredStrong knowledge of automotive maintenance, repair processes, and vehicle systemsExcellent customer service and communication skills, with the ability to explain technical information in a clear, professional mannerProven ability to upsell recommended maintenance and repairs based on vehicle needsStrong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environmentProficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skillsAbility to work collaboratively with technicians, parts staff, and management
Job Title
Automotive Service Advisor - Kansas City