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Job Title


WFS SSVF Financial Navigator


Company : MSCCN


Location : Spokane, WA


Created : 2026-04-17


Job Type : Full Time


Job Description

This job was posted by : For more information,please see: -- Spokane, WA - Full-time/HourlyWage:$25.00 p/hEmploymentBenefits:[apply early, as this job posting is subject toremoval before the deadline if sufficient number of qualifiedapplications are received. Thank you.Summary:The SSVF Financial Navigator is responsible for providing directservices in the areas of representative payee case management, financialservices support, & financial coaching for participants enrolled in theSupportive Services for Veteran Families (SSVF) Program. The goal of theFinancial Navigator is to support participants who demonstrate the needfor financial coaching. The Financial Navigator will integrate into across-functional team within Goodwill Industries of the InlandNorthwest's Representative Payee program to address & support theeconomic security of eligible veterans. The Financial Navigator receivesreferrals from appropriate internal/external sources & providesmanagement & supervision of participant cash benefits to ensure theprovision of basic needs: housing, utilities, clothing, childcare, &food. This position also supports participants in building financialmanagement skills to become as independent as possible.Localized travelrequired using company &/or personal vehicle. Must have valid driver'slicense, clean driving record, & proof of personal auto insurance & passdriver record & background check.Education &/or Experience:Associate degree or equivalent from two-year college or technicalschool; or six months to one-year related experience &/or training; orequivalent combination of education & experience.Work experience or knowledge of case management, representative payeeservices, & housing first principles. Combination of training,education, & experience equivalent to participant service delivery,social work, financial services, or financial coaching. Experienceworking with chronically homeless individuals, people with severe &persistent mental illness &/or co-occurring disorders, or equivalentexperience is highly desired.Essential Duties & Responsibilities include the following:- Ability to motivate participants & train & guide other staff in more complex case management activities.- Ability to analyze complex work situations accurately & adopt effective course of action.- Ability to carry out assignments & projects without detailed instructions.- Ability to understand, simplify, & communicate complex functionality to colleagues, participants,& the community.- Excellent verbal, written, & communication skills.- Ability to thrive in a fast-paced, deadline-driven environment.- Capacity to work in a first-of-its-kind program that requires a high level of adaptation.- Willingness to be flexible as the project evolves.- Assume responsibility for timely planning & preparation of budgets & check requests for participants on a monthly & weekly basis.- In conjunction with the participant & their case manager, implement a budget & money management plan. Revise as needed.- Work closely with case managers, property managers, & other entities in order to determine & ensure all participants' basic needs, rent, expenses, etc are addressed & funds are disbursed monthly &/or as needed.- Participate in all meetings with collaborative agencies & other community meetings as directed.- Work collaboratively with Workforce & Family Services to provide participant services.- Follow all policies, procedures, & directives of Goodwill Industries of the Inland Northwest assuring safety of personnel or property.- Properly wear & maintain all r quired Personal Protective Equipment (PPE).- Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.- Comply with all health, safety, & fire standards & all local, state, & federal regulations (WISHA & OSHA).- Other duties as assigned.For more information, or to apply now, you must go to the website below.Please DO NOT email your resume to us as we only accept applicationsthrough our website.