Job Title

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children,familiesand communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve.Every day, we strive to embody our core values:We are Warriors:Fierce, resilient, andcourageous,we face challenges head-on with unwavering loyalty and passion.We are Servants:We dedicate ourselves to serving others, empowering those around us to thrive.We are Family:We work together as a supportive, caring community, creating a sense of belonging and strength.Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time.Your Mission in ActionThe Receptionistis responsible forgreeting andassistingall visitors, answering, and directing calls to theappropriate departmentor department staff, and providing administrative support for the facility or department in a friendly,courteousand professional manner.Welcome,greetandassistvisitorsinacourteousand professional manner.Allowvisitorstowait in the lobby areauntil anescortis availableProvide and retrieve visitor badgesand notifydepartment or program staff of visitor arrivalsMaintain logs for visitors and staff. Issuebadgesand vestsfor New Employee Orientation (NEO);assignparking permitsanddoor keycardsto staff asrequiredAnswer multiple phone lines and direct calls to theappropriate departmentor individualand/or take a message whendeemedappropriate;screenphonecalls to ensure the caller’s questions or concerns are properly answeredMaintain and check the generalprogramvoicemailandforwardcalls toappropriatedepartmentor individualsServe as a point of contacttoassistwithcopier/printer/laminatingdocumentsMaintainan appropriate levelof supply inventory and organize office suppliesas neededStock paper in copiers and shelves for easy access for staffEnsure all incoming packages are organized while at the front desk untilthey are properlypicked up; sort and distribute incoming mail; process outgoing mail and arrange for courier serviceasneededMaintainprogramrecords to meet department and facility needs and compliance with regulatory requirementsOther duties and/orprojectsasassignedMinimum QualificationsMust be 21 years of age or older per licensing requirementsOne (1)yearpreviousreceptionist experienceAbility to work in a fast-paced environment, whilemaintainingexcellent customer service skillsAble to communicate in person and by telephone in a friendly and welcoming mannerStrong organizational and time management skills with the demonstrated ability to complete tasksin a timely mannerand pay close attention to detail; ability to prioritize assigned tasksStrong interpersonal and people skills with the ability to work and interact with diverse groups of peopleBasic skillsin Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)Required experience, education, and technical or soft skillsPreferred Qualifications2 years’ previous receptionist experienceBilingual in English and Spanish (based on service area and/or population)Perks at UpbringCompetitive PTO & paid holidays Health, dental, vision insurance & more 403(b) PlanEmployee Assistance ProgramDiscounted Gym Memberships Physical Demands & Work ConditionsThis position requires sitting and looking and using a computer for long periods of timePosition works in a child facility and has constant exposure to childrenLift, push, pull, move up to 25 lbs.May berequiredto apply safety intervention with youth that could weigh over 100lbs.The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.