Job Title

This position is located at 297 Boston Post Road, Wayland, Massachusetts, 01778 United StatesTerrain is growing and opening a new location in Wayland, MA! We are looking for a Design Manager to join this team. Interested? Apply now!The Design Manager leads our Design Services team that creates floral and container design projects in-store, off-site, and in private residential settings. They also design and execute projects for events. The Design Manager is responsible for driving sales by providing the highest level of service through expert knowledge, design, and leadership for the Design Services program.To be considered for this role, you must attach a portfolio or examples of yourfloral/plant design work.Customer ExperienceLeads a team of Artisans to uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customerBuilds genuine, long-lasting relationships through personalized attention and guiding on customer choices to reflect their unique personal styleUnderstands terrain retail concepts and partners with design leadership to create a cohesive environment through compelling plant installations and displaysExhibits an understanding of and interest in home and garden trends in art, style, color, design, and architecture; translates trends and customer needs into brand appropriate designsLeadership + Team ManagementTakes initiative and works productively solo or within a team to achieve design goals; actively participates in daily meetings and shares relevant information regarding plant design projectsBuilds and maintains productive partnerships with members of the store team contributing to a culture of strong communication and teamwork; is open and responsive to feedbackCommunicates daily with the Design team on client consultations, design details, and project updates; manages client design file and ensures prompt customer communication with project inquiresVisual + Business OperationsWorks with customers using creative event and residential proposals, to achieve both maximum revenue/profit potential while exceeding customer expectationsConceptualizes and executes high end event design and residential projects incorporating innovative use of colors, floral and textural materials and vessels, while meeting established criteria for Terrain aesthetic and cost of goodsLeads and participates in the execution and setup of installations and events; Understands and applies design principles to execute projects with high level of craftMaintains cleanliness and organization of back of house studio areasAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeTerrain brand fanExperience in customer serviceExperience in horticultural and floral design with small and large scale projectsBasic knowledge of hand tools, wire usage, and glue gunsArt and design backgroundMust have valid driver licenseURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/storesUSD $60,000.00 - USD $60,000.00 /Yr.