Job Title

Schedule: Mondayu2013Friday 7:00 AMu20134:30 PM or 7:30 AMu20135:00 PM (45 hours/week) Key Responsibilities + Provide highu2011level internal support for informational requests and service issue troubleshooting by coordinating with Dispatch, Operations, and Sales . + Assist Customer Service and Sales teams with reporting and verification of complaint data for residential and commercial customers. + Prepare and process service request changes related to transactional addu2011on sales for existing customers. + Support the planning and continuous improvement of departmental administrative processes . + Occasionally handle customer inquiries related to recycling and waste hauling or processing services . + Develop and maintain working knowledge of evolving company services and service areas. + Perform other administrative and customer support duties as assigned. Required Qualifications + 1+ year of customer service experience (open to retail, restaurant, property management, or similar backgrounds). + Strong empathy and customeru2011first mindset , paired with an actionu2011oriented approach. + Proficiency in Microsoft Office , especially Outlook (Excel training available if needed). + Typing speed of 45 WPM or higher . + Strong critical thinking and problemu2011solving skills . + Excellent verbal and written communication skills. + Ability to prioritize tasks, multitask efficiently, and maintain strong attention to detail. + Positive, professional demeanor and the ability to work well both independently and as part of a team. + Willingness and ability to learn the South Central Wisconsin service area. Employee Value Proposition (EVP) + Familyu2011owned company with a strong local presence + Rapid growth creating longu2011term career growth opportunities + Collaborative, supportive team environment + Opportunity to grow beyond this role as the company continues to expand Job Type & Location This is a Contract to Hire position based out of MONONA, WI. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in MONONA,WI. Application Deadline This position is anticipated to close on Apr 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.