Job Title

Senior Associate, Product Management - Digital Fraud Product Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Key aspects of the role: + End-to-End Product Ownership: Lead the strategy and delivery for critical web features, including fraud and merchant dispute intake, card replacement (lost/stolen/damaged), card locking, and self-service fraud decline resolution. + Technical Strategy & Architecture: Partner with a full-stack engineering team to manage a suite of Backend-for-Frontend (BFF) APIs. You will leverage server-driven logic to ensure our web experiences remain nimble, allowing for rapid updates without being tethered to traditional client-side release cycles. + Drive Platform Parity: Analyze and bridge the gap between our mobile and web experiences. You will be responsible for building and executing a two-year roadmap that brings the EASE Web experience to feature parity with mobile, ensuring a seamless journey for customers across all digital touchpoints. + Ecosystem Curiosity: We are looking for someone who looks beyond their immediate product scope. You should demonstrate a deep curiosity about the broader fraud landscape and how credit card organization drivers, like fraud loss mitigation and enabled spend, impact the company's bottom line. + Fungible Problem Solving: You are a versatile thinker who can pivot between domains. Whether you are deep in the technical nuances of API consolidation or high-level business strategy, you can apply structured problem-solving to unfamiliar challenges and drive results. + Strategic Roadmap Management: Transition from pure feature execution to leading a long-term strategic vision. You will own the