Provide customer service, assist with management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the Manager and Assistant Manager. Role model and demonstrate the Companyu2019s core values of respect, honesty, integrity, diversity, inclusion and safety of self and others. RESPONSIBILITIES Deliver and encourage other associates to deliver excellent customer service Guarantee customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases Provide peer coaching for all cashiers following best practices Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required Monitor the 15-minute chart and schedule Promote and follow Company initiatives Respond to verbal customer comments/complaints/requests Complete customer incident and associate incident/accident report forms All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect u201cOur People Are Greatu201d Must be able to perform the essential functions of this position with or without reasonable accommodation QUALIFICATIONS Minimum High school diploma or general education degree (GED) plus a minimum of six months of cashier experience and onetwo years related retail experience; or combination of relevant education and experience. Minimum 18 years of age/19 in Idaho and Alaska Ability to pass drug test Ability to work in a fastpaced environment Ability to work weekends on a regular basis Ability to travel independently on a rare basis Maintain confidentiality Accuracy/attention to detail Ability to organize/prioritize tasks/projects Valid drivers license CPR/first aid certification Desired Knowledge of company policies, procedures, and organizational structure $25.65 - $29.65 per hour
Job Title
FRONT END/RELIEF ASST DEPT LEADER