Description: Thompson Houston is now hiring front desk agents to join the hotelu2019s front office team. Set in a soaring 36-story skyscraper, Thompson Houston The Residences at the Allen is the cityu2019s newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotelu2019s coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. This luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits: u00b7 Free room nights, Discounted and Friends & Family Room Rates u00b7 Medical, Dental and Vision Insurance with only 30-day waiting period u00b7 401K with company match u00b7 Free parking u00b7 Generous Paid Time Off u00b7 Paid Family Bonding Time and Adoption Assistance u00b7 Tuition Reimbursement u00b7 Employee Stock Purchase Plan u00b7 Discounts at various retailers u2013Apple, AT&T, Verizon, Headspace and many more Job Description Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. View ourVirtual Reality Experience (to spend a u2018day in the lifeu2019 of a hospitality professional at a full-service hotel. Qualifications: u00b7 A true desire to satisfy the needs of others in a fast-paced environment. u00b7 Refined verbal and written communication skills u00b7 Ability to stand for long periods of time. u00b7 Previous customer service and/or front desk experience Our Values: Empathy Integrity Respect Inclusion Experimentation Wellbeing At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyoneu2019s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job u2013 itu2019s a career for people who care. Primary Location: US-TX-Houston Organization: Thompson Houston Pay Basis: Hourly Job Level: Full-time Job: Front Office Req ID: HOU003556Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Job Title
Front Office Agent