Job Title

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component u2014 feasibility & consulting, owneru2019s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking u2014 of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us THE ROLE Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guest Services Ambassador at the Greater Columbus Convention Center. As a Guest Services Ambassador, youu2019ll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information expert, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center. Essential Duties and Responsibilities + Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries. + Operate in the Guest Services Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services. + Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractionsu2014all conveniently within walking distance. + Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals. + Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff. + The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility. + Availability to work both evenings and daytime/morning shifts essential. + Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful