Job Title

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Digital Product Manager Sr. within PNC's MarTech and Digital Experience organization, you will be based in Pittsburgh PA, Cleveland OH or Birmingham AL. This Digital Product Manager Sr. sits at the intersection of marketing, technology and customer experience and will develop impactful digital experiences that help shape the future of u2014our enterprise digital storefrontu2014by building scalable, customer-centric solutions that drive business growth and deepen client engagement. What Youu2019ll Do: Youu2019ll be part of a collaborative, results-oriented, and data-driven team focused on owning and delivering best-in-class digital experiences. Your work will directly support PNCu2019s enterprise growth imperatives, including household acquisition and customer relationship deepening. Key Responsibilities: u2022 Translate business objectives into digital journeys using our content management platform in Adobe Experience Manager to deliver measurable outcomes. u2022 Partner with product, marketing, development and design teams to align digital experiences with strategic goals. u2022 Apply design thinking, test-and-learn methodologies, and performance analytics to continuously improve experiences. u2022 Leverage customer insights and market trends to inform experience enhancements. u2022 Facilitate intake and briefing processes to ensure clarity and alignment across stakeholders. u2022 Support creative development and content workflows using our Adobe suite of products. u2022 Monitor KPIs and business results for digital experiences and recommend optimizations that improve performance and customer satisfaction. u2022 Ensure site experiences meet operational requirements for business and campaign needs Execute customer-focused quality assessments and support compliance, risk management and audit needs. What Youu2019ll Bring: u2022 High level of organization and attention to detail u2022 Strong communication and project management skills u2022 Analytical orientation to performance measurement u2022 Customer focus with the ability to identify and respond to diverse customer needs u2022 Ability to operate within matrixed organization with multiple stakeholders Leading Candidates will have: u2022 Digital marketing and design experience u2022 Familiarity using Adobe Experience Manager and the broader Adobe suite of products u2022 Experience managing cross functional projects u2022 Comfort analyzing data to make informed recommendations PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Supports and executes digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices. + Completes analysis of digital experience trends, and third party requirements as necessary, in support of the development of new and existing digital experiences. Supports business case development. + Makes effective recommendations for the development and design of new and existing digital experiences. Supports & manages the development, production, roll-out or promotion of digital experiences. + Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Participates in product-specific marketing initiatives. As part of the first line of defense, supports risk management, compliance, and audit needs. + Supports business results of recently introduced or existing digital experiences, coordinates reporting, and effectively recommends modifications to improve results. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing Competencies Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $55,000.00 u2013 $125,925.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 04/06/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit . Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say