Job Title

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. Job Duties and Responsibilities Candidates must be willing to participate in at least one in-person interview. The mobile industry is defined by rapid churn and intense competition, requiring constant vigilance to maintain customer loyalty across millions of subscribers. This role solves the challenge of translating high-level retention strategies into precise, cross-functional executions that prevent subscriber loss in real-time. By bridging the gap between data analytics and operational teams, the Program Manager ensures that every at-risk customer receives a personalized, effective intervention at the exact moment of need. What Success Looks Like (Objectives) + Orchestrate the end-to-end execution of multi-channel loyalty campaigns across SMS, email, and push notifications to drive measurable improvements in lifecycle health. + Drive significant reductions in subscriber churn by translating strategic roadmaps into actionable workback schedules and clear team deliverables. + Operationalize AI-driven